Accounts Receivable Officer - Part Time

• Permanent Part Time Opportunity | Attractive salary on offer
• Education admin sector | North West Sydney
• Supportive team environment

About the Company

Our client is located conveniently in Pennant Hills, minutes’ walk from public transport, whilst also offering secure parking for those preferring to drive. This a friendly team and a rewarding role. If you’re tired of business-to-business collections and dealing with large corporates, then this will be a breath of fresh air.

About the role
This is a permanent part-time opportunity working Monday to Friday 10:00am to 4:00pm. Some of your main duties include the following:

• Work with School Principals to make sure fee management is fair, respectful, and compassionate.
• Monitor outstanding debts and follow up according to school policies.
• Prepare and keep records of all debt collection activities and maintain up-to-date files for each debtor.
• Contact parents or carers to discuss overdue fees and, where appropriate, set up payment plans, considering their financial situations.
• Review overdue accounts to identify families experiencing financial hardship and encourage them to apply for fee assistance if needed.
• Manage fee assistance applications from start to finish, ensuring timely follow-up and responses.
• Refer complex fee assistance cases to the Team Leader for support and advice.
• Work closely with school staff and other stakeholders under the guidance of the Accounts Receivable Lead.
• Build and maintain positive relationships with school staff and parents.

About you

• Supportive of the Catholic faith and its values in an educational setting
• Recent experience in debt collection, with a focus on customer service, ideally in a Not-for-Profit organisation.
• Knowledge of the Privacy Act and Australian Privacy Principles, especially in debt management.
• Strong customer service skills and experience working with diverse groups.
• Experienced in handling confidential and sensitive information.
• Confident in managing difficult conversations over the phone and by email.
• Willing to obtain a working with children's check

How to apply: Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role. What next Applications will be reviewed for this role and only suitable applicants will be contacted We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts