Highlights

Full time - Fixed Term Contract to 30 October 2025. Monday to Friday - 35 hour working week

Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2500 for meals, entertainment and accommodation.

Work with an experienced and collaborative team.

Access Health and Wellbeing programs including Employee Assistance Program- free confidential support for your family

Paid Parental leave program and other great employee benefits

Great brand new office location, close to public transport

About the Housing Pathways Officer role and about you

We have an exciting opportunity for a Housing Pathways Officer to join our Customers - Services team on a full-time, fixed-term contract to 30 October 2025.

As a SGCH Housing Pathways Officer, you are the first point of contact for people seeking social housing assistance, providing responsive services to people who have immediate, and long-term housing needs. Your goal is to achieve sustainable tenancies as a foundation for opportunity, more sustainable homes in thriving communities and a vibrant sustainable business in the work you do everyday.

The work of a SGCH Housing Pathways Officer is to support vulnerable people to apply for and access the range of NSW Government social housing products that are available including social and affordable housing, private rental assistance and temporary accommodation. You ensure that vacant social housing properties are allocated to eligible households in a timely, fair and transparent manner in accordance with SGCH and NSW Government Housing Pathways policies and procedures.

You also work with social housing tenants who are seeking to transfer to other social housing properties that better meet their housing needs.

If this sounds like you, please head to our website https://www.sgch.com.au/join-our-team/ to download the full position description for further details on the role and what’s on offer.

How to apply

To apply for this role please click Quick Apply and submit a cover letter addressing the essential criteria as below (no more than 2 pages) and your up-to-date CV by 9.00 am, Wednesday 30 April 2025:

Understanding of NSW Government’s Housing Pathways system, policies and available types of housing assistance

Understanding of specialist homelessness service system

Experience working with people from diverse backgrounds and cultures, including vulnerable people experiencing homelessness, rough sleepers, people managing mental health issues, experiencing domestic and family violence, people with disability, young people, older people

Good verbal and written communication skills including interpersonal skills

Self-motivated with a learning mindset, with experience working autonomously

Current NSW drivers license

The recruitment process may include interviews and other forms of skills and behavioural assessments. The appointment of a suitable candidate will be subject to pre-employment screening which may include reference checks, a National Police Check, Health Assessment, etc.

Please note we may establish a Talent Pool from this process.

What we do

As a Tier 1 provider under the National Regulatory System for Community Housing, SGCH offers subsidised rental housing for people on low to moderate incomes. We are a profit-for-purpose organisation that receives income from rent and reinvests it to deliver maintenance services and increase the supply of social and affordable housing. We balance business acumen with a social heart, strive for operational excellence and foster continuous learning and growth. We embody our ETHIC values and nurture a culture of kindness, respect, and teamwork to drive our mission to provide sustainable, safe, and affordable housing for all.

SGCH is an Equal Opportunity employer. Diversity makes us stronger and we want an organisation that reflects the communities we serve.