About Us

We're a fast-growing business operating across two dynamic sectors — premium steel windows and doors and a design-led e-commerce homewares brand. Our architectural products are featured in luxury homes across Australia, while our e-commerce range has earned a loyal customer base and creative momentum.

We're passionate about beautiful, functional design, sustainability, and crafting strong relationships with trade professionals. With a growing presence and exciting projects on the horizon, this is your chance to grow alongside a business that blends style, strategy, and hustle.

The Role

The Personal Assistant with Sales Support will play a key role in supporting the Founder and Managing Director across our steel window & door and e-commerce businesses. The primary focus is driving sales growth for the steel business through lead generation, cold calling, general administration tasks and building relationships with trade professionals, including architects, interior designers, and builders. The role also involves supporting both business with tasks like email scheduling, content scheduling, liaising with contractors, and administrative support, including CRM updates and preparing promotional materials. The ideal candidate is organized, proactive, has strong phone skills, and thrives in a fast-paced, entrepreneurial environment.

Key Responsibilities

Sales Support:

Cold call and qualify leads from a curated list of architects, interior designers, and builders.

Research and generate new leads from construction projects, trade groups, or online sources.

Build rapport through consistent follow-ups and convert leads into meetings.

Keep the CRM updated with detailed notes, next steps, and contact info.

Pack and send out beautifully presented sample or promotional packs to prospects.

Administrative & Executive Support:

Schedule email marketing, social media posting, and customer newsletters.

Respond to customer service inquiries via email or website with professionalism.

Manage the Founder’s calendar and appointments for showroom visits, sales meetings, and events.

Prepare client proposals, quotes, and promotional material using Canva and Microsoft Suite.

Track expenses, maintain digital/physical files, coordinate with suppliers and stakeholders.

Run occasional errands, manage promotional stock, or support logistics for events/pop-ups.

Communicate with our 3PL warehouse to resolve order issues and delivery questions when required.

Special Projects:

Assist with trade show planning, pop-up events, and client showroom visits.

Conduct light market research on trends, competitors, or new opportunities.

Help onboard new trade clients and set up marketing campaigns.

About You:

You’re the kind of person who’s excited by variety and thrives when juggling multiple priorities. You enjoy being on the phone, speaking clearly and confidently, and love staying organized. Your tech-fluent, creative when needed, and proactive in keeping things on track.

Must-Haves:

2+ years’ experience in sales support, admin, or EA/PA roles.

Strong experience in cold calling and building relationships via phone and email.

Outstanding communication skills – written and verbal.

Proficient with CRM logging systems, Outlook, Shopify, Canva, Microsoft Office, Excel and other sales / marketing type software’s.

Organized, detail-oriented, and resourceful under pressure.

Comfortable working across both product-based e-commerce and the building/design industry.

High attention to detail (specifically with CRM data entry and email follow ups) and ensuring accurate communication across both businesses.

Bonus Points:

Background in architecture, construction, or interior design industries.

Sales background in architectural hardware products

Sales or supply background in windows & doors

Working Conditions:

The role is primarily based in the company’s showroom/office in Sydney, with occasional errands to pick up supplies, deliver materials.

Standard working hours are Monday–Friday, 9 AM–5 PM, with flexibility required for occasional evening or weekend tasks (e.g., trade show preparation, urgent client follow-ups, or e-commerce campaign launches).

The role involves frequent phone and email communication, as well as physical tasks like packing promotional materials or organizing showroom displays.

The Perks:

Competitive salary ($70,000–$90,000) + performance bonuses.

Tools of the trade (laptop, mobile phone).

Newly constructed stylish, creative office/showroom in Sydney.

Genuine opportunity to grow into a senior sales role.

Work directly with a dynamic founder in a tight-knit, high-energy team.

Exposure to both luxury architectural projects and fast-paced e-commerce growth.

How to Apply:

As a Registered Architect in NSW now specializing in recruitment, I bring a deep understanding of the architectural and construction industries. With a passion for sustainable design and functional aesthetics, I recognize that driving the industry forward begins with connecting outstanding professionals to like-minded companies.

If this opportunity aligns with your skills and aspirations, I encourage you to apply now or send your resume (in Word format) to [email protected]. For a confidential discussion, feel free to call me directly at (02) 9922 9622.

Please note: Candidates who align with our client’s shortlist will be contacted within two business days.