Public Sector People are working with a government organisation in Brisbane CBD, who are seeking a experienced Investigator on a Temp contract with opportunity to go direct with the client afterwards and apply for the permanent position within the Team.

The Investigations Officer is responsible for undertaking timely and high-quality investigations of health service complaints against health services and health practitioners in Queensland.

The role:
Role title: A06 Principal Investigations
ASAP START | High Profile Government Department
A06 $76.50 p/h + 11.5 Super (PAYG)
Brisbane | WFH 2 days a week!
Contract until 3rd October 2025 + extension + or direct appointment

Responsibilities will include but not limited to:

• Investigate complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed within 12 months.
• Use best practice investigation planning methodologies to ensure all available evidence is identified and sourced in an appropriate manner and appropriately documented in accordance with organisational policy.
• Prepare and submit high quality briefs-of-evidence and investigation reports with recommendations regarding the prosecution of health service providers.

About you:

• Knowledge of legislative requirements within the context of managing and prioritising complaints, and knowledge of, or the ability to quickly acquire knowledge of, the Health Ombudsman Act 2013 and Health Practitioner Regulation National Law (Queensland)
• Knowledge of or the ability to quickly acquire knowledge of what constitutes professional, safe, and situation-appropriate healthcare practices to determine the appropriateness of a health service provider’s course of action or performance standards
• A relevant tertiary qualification or Certificate IV in Government (Investigations) is considered desirable but is not a requirement.
• Available to interview and start before April 1st 2025

If you would like to discuss this role in more detail or discuss other opportunities within Local, State or Federal Government, please contact:

Matthew McCallum
T: 0412 102 322
E: [email protected]