About us

Custom Logistic is an emerging international freight forwarding business that continues to grow year on year. Family owned and operated - we know that our success is based on the quality of the work performed and happiness of the staff. We are always trying to develop our work environment to be the best it can be. If you are a person with good admin / import operator skills, easy communicator, and are a hard worker with attention to detail, you will thrive in this rewarding role.

Qualifications & experience

• You will have previous experience in an import operations role.
• You will have good admin skills with ability to follow a process and excellent written and verbal English.
• We use Cargowise (also known as EDI) so experience in Cargowise is preferred.

Tasks & responsibilities

• Updating your clients on where there shipment is / how it is progressing
• Organising the clearance process and sending those documents to our customs brokers.
• Sending invoices and customs entry to your client.
• Monitoring the unpacking status / availability of your clients cargo and updating the client
• Organising the delivery of your clients cargo to their address and communicating expected time and day for delivery to them.
• Ability at times to work autonomously, as we are currently only a small team.
• Willingness to do the odd job that is outside the scope of your role, this could be talking to a walk in client, answering phone calls not necessarily regarding enquiries about your shipments, helping other team members, etc.
• This is not a work from home role, although we are more than happy to offer flexibility to give you work / life balance.

Benefits

• South side location very close to M1 and M6 - avoid traffic!
• Plenty of opportunity to develop this role further, and / or move into other roles due to the continued business growth. The only limit will be your own aspirations.
• Bonus scheme!
• A lot of offshore support provided to the role already.
• Happy to offer flexibility within reason (i.e. some start late / finish early / longer lunch breaks etc) to give you ability to go to the gym, pick up children, do a sport, go to the doctors etc.