Victory Auto World has been selling and servicing vehicles for the past 15 years. The franchises we hold include Ford, Isuzu UTE, LDV, and MG. We are a successful, expanding family business with a tradition of excellence and superior customer service. We are located in Tweed Heads and service the Southeast Queensland and Northern Rivers New South Wales regions.

If you are a mechanic looking to get off of the tools, someone with automotive experience or someone who just loves cars. We Want You!

We are looking for a Customer Service Concierge to join our Service front desk team. This is is a prime opportunity to come and work in a fast paced environment in a great lifestyle location.

Reporting to the Service Manager, this role will be responsible for booking, greeting, and managing daily customer relations for the dealership’s service department and representing a well known family business.

This includes the following:

Answering customer enquiries regarding their vehicles service

Up-selling additional service work

Ensuring all customer requirements are met

Build relationships with customers and internal stakeholders

Delivery quality customer service

The Customer Service Concierge role is strongly customer-service focussed, as well as having elements of sales, and automotive knowledge. Therefore, a background in these fields would be highly advantageous but not essential.

The remuneration package includes a competitive annual salary and a commission structure based on earnings and our team has great support from senior management to ensure you can succeed in this role . Join our great team environment and enjoy all the lifestyle advantages of working on the beautiful Tweed Coast.

Apply via email to:

[email protected]

Applicants with current automotive experience are preferred, but all applicants will be considered.

Only shortlisted applicants will be contacted.