About the role

This is an exciting opportunity to join the dynamic team at Richmond Health Clinic as a Practice Manager. In this full-time role, you will be responsible for overseeing the day-to-day operations and management of the clinic, located in Adelaide, SA. You will play a key role in ensuring the smooth running of the practice and supporting the delivery of high-quality healthcare to our patients.

What you'll be doing

Manage and oversee all administrative functions of the practice, including staff scheduling, inventory control, and financial management

Implement and maintain efficient operational processes and procedures to optimise practice workflows

Coordinate and supervise the work of the administrative and clinical staff to ensure excellent patient service

Liaise with healthcare providers, insurers, and other external stakeholders to address patient needs and resolve any issues

Contribute to the development and implementation of the practice's strategic plan, policies, and procedures

Monitor and report on key performance indicators to identify opportunities for improvement

Foster a positive, collaborative, and patient-centred culture within the practice

What we're looking for

Experience in a Practice Management role, or previous work in a general practice in a senior role.

Strong understanding of medical office operations, including patient scheduling, billing, and compliance with healthcare regulations

Leadership and management skills – Ability and experience as a leader including setting direction, motivating and influencing others; ability and experience in major decision making and problem solving.

Excellent communication and interpersonal skills, with the ability to effectively liaise with patients, healthcare providers, and other stakeholders

Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.

High levels of motivation to perform at high standards and achieve key targets.

Proficient in the use of Best Practice management software and other relevant computer applications.

Commitment to delivering exceptional patient-centred care

Marketing skills- ability to promote and represent the practice, as well as network with key organisations and individuals.

Demonstrated business development skills is an advantage.

What we offer

At Richmond Health Clinic, we are committed to providing a supportive and rewarding work environment for our employees. This includes competitive remuneration, opportunities for professional development, and a range of health and wellbeing initiatives. We encourage a positive work-life balance and offer flexible work arrangements to support our employees' needs.

About us

Richmond Health Clinic is a leading provider of comprehensive healthcare services in the Adelaide. Our mission is to improve the health and wellbeing of our community by delivering high-quality, patient-centred care. With a strong focus on innovation and collaboration, we are dedicated to staying at the forefront of providing the best possible experience for our patients.

Apply now to join our dynamic team and be a part of our exciting journey.