Strata Community Association (SCA) is the peak industry body for Body Corporate and Community Title Management in Australia and New Zealand. SCA proudly fulfils the dual roles of a professional institute and consumer advocate. Our work is about bringing together professionals who understand the complex laws that govern strata/survey/strata property, with the people who live and work in strata communities. We provide education, accreditation, advice, and advocacy to enable greater understanding of the legislative environment and individuals’ rights and obligations.

Role Purpose:

Strata Community Association is seeking a high performing Operations Manager to provide high level support to the Association to ensure the successful delivery of the Association’s professional pathways engagement and brand awareness strategic objectives.

Key responsibilities:

Manage the Association’s Professional Standards Scheme.

Contribute your ideas to reach and engage with our internal and external stakeholders, and wider community.

Contribute to the ongoing review, development, and implementation of changes to improve the productivity and efficiency of the Association.

Work with the team to bring marketing strategies to life, and deliver on objectives.

Design and implement a program of services and benefits that will assist members to promote their accreditation, skills and experience as strata professionals to prospective clients; and assist them to achieve the Strata Management Practice Standard certification.

Oversee the delivery education programs to ensure education related objectives are met.

Oversee the delivery of sponsorship benefits to ensure SCA meets all obligations in accordance with sponsorship agreements.

Oversee the management of major events to ensure successful delivery.

Ensure current membership is retained and growth is achieved.

Work alongside the President and Board in maintaining close and collaborative working relationships with relevant government departments and other stakeholder groups.

Prepare all board meeting and committee meeting documentation and coordinate AGM documentation.

Oversee activity project budgets and work with the treasurer on financial reporting.

Provide ongoing mentorship for all staff and ensure staff have the tools needed to successfully fulfill their duties.

You’ll need to be:

A motivated, self starter with innovative ideas.

A team player, who enjoys contributing.

A lover of technology – everything from graphic design to project management. If you don’t know it, you’re keen to learn it.

Savvy with administrative tasks with a high attention to detail.

Excited to make an impact.

You will have a range of the following essential skills and aptitudes:

Experience in a project management or senior administrative role

Experience as a team lead

Experience in marketing or business development, ideally in relation to professional membership associations

Experience managing multiple tasks with tight timeframes

Experience in collaborating with a team of varying capabilities and functions on various projects

Proven ability to anticipate and address changes to service delivery

Experience of working closely with a range of stakeholders

Collection and analysis of data to support ongoing service delivery improvements

Excellent IT literacy in standard office software packages, particularly with Excel, Zoom and MS Teams.

Good oral and written communication skills.

Excellent attention to detail and accuracy.

Excellent numerical skills, ability to manage data, including analysis.

High standards of professional integrity

Have an ability to quickly acquire an understanding of an industry sector.

Our office is based in North Sydney, with hybrid opportunities for 1-2 days per week.

If this sounds like the perfect opportunity for you, please send your CV, with a cover letter of no more than two pages addressing the essential skills and aptitudes you possess for the position.

Please note strong candidates will be interviewed prior to the close of applications. Early applications are encouraged.

If you have any queries or would like the detailed position description, please contact Alisha Fisher on 0412 442 642 or [email protected].