About Austin Clinic

Austin Clinic is a premier dermatology, skin and cosmetic clinic proudly caring for patients and the community for over 20 years. Recognised as experts in cosmetic medicine, offering a wide range of treatments from skin cancer treatments to anti-aging procedures. The group comprises 6 doctors and 3 skin clinicians as well as 2 receptionists, an office manager and a practice/business manager.

It's a great time to join Austin Clinic as a Medical Receptionist, with continued growth and development on the horizon.

Why we Standout?

Exceptional Reputation: We are incredibly proud of our outstanding 4.9-star Google rating based on over 300 reviews, reflecting our commitment to excellent patient care.

Long & Stable Team: Become part of a close-knit team with remarkably long staff tenure – some of our team members have been with us for over 20 years! This speaks volumes about our positive and supportive work environment.

Competitive Starting Rate: We typically start our Medical Receptionists at $33 p/h + Super, with a review after a 3-month probation period. This is negotiable however based on your previous experience and skills.

Varied and Engaging Role: You'll be an integral part of our busy practice, working across our main clinic and medi-spa.

Growth and Development: Comprehensive on-the-job training is provided, with potential opportunities for further external training programs in the future.

Supportive Work Environment: We value work-life balance and strive to be accommodating with time-off requests.

About the Role:

As a part time Medical Receptionist you will enjoy flexibility and work-life balance, working 24 hours - Monday, Wednesday & Thursday each week with a combination of start and finish times. We'd love it if you can cover one Saturday morning per month (8.30am - 1.30pm but it's not a deal breaker if you can't).

Your responsibilities will include:

Providing a warm welcome and efficient assistance to patients in person and via phone.

Managing appointments, scheduling, and confirmations.

Accurately processing patient information and maintaining records using Genie and other software.

Handling billing and payments.

Developing knowledge of our luxurious treatments, gorgeous skincare products and general clinic information to effectively assist patients.

Providing general administrative support to our team of 6 doctors and 3 skin clinicians.

About You:

You possess excellent communication and interpersonal skills with a genuine passion for patient care.

You are highly organised, efficient, and capable of multitasking in a busy environment.

You have strong attention to detail and a commitment to accuracy.

You are IT literate and comfortable learning new software (experience with Genie is a plus, but not essential).

Previous experience in medical reception or a similar customer service role is desirable.

You are a proactive team player with a positive and professional attitude.

Ready to Join Our Fantastic Team?

If you are looking for a stable, rewarding part-time opportunity in a highly-regarded clinic with a supportive team, we encourage you to click 'apply' and upload your resume addressing your cover letter to Melissa Miller, Practice Manager.

We look forward to hearing from you!