Company Overview:

We are a progressive specialist business consulting firm, recognised as one of Australia’s largest pre-insolvency consulting providers with offices in Brisbane, Sydney and Melbourne and a national footprint. Our staff come with a wide variety of experiences and backgrounds but the one thing we have in common is our desire to help our clients and to work together as a team. Our team strives daily to model our core values of Empathy, Passion, Team-Orientation & Ethics. Due to a planned retirement later this year, we are hiring a new Operations Manager based in our national head office in Brisbane.

So, what is pre-insolvency? Essentially, we advise business owners and individuals who are facing financial difficulties. We provide our clients with the best strategy for how to navigate through tough times and to obtain the best possible outcome for their individual circumstances. While Insolvency Practitioners and Bankruptcy Trustees act for creditors, our unique offering is that we act for directors and individuals.

At de Jonge Read we take pride in providing exceptional customer service and have a track record for obtaining great outcomes for our clients. Discover more about de Jonge Read by visiting http://www.djra.com.au/ including our client reviews (http://www.djra.com.au/reviews).

The Role:

Operations Manager at de Jonge Read is a key role within our leadership team ensuring our firm achieves the best outcomes for our clients. Our Operations Team work from a combination of our Brisbane Head Office, their home offices locally or for some team members, their home offices in Indonesia.

We are seeking a highly skilled leader who can consistently deliver the key accountabilities for this role including:

Team Leadership & Management: Leading your team of operations support staff, providing coaching, guidance, training, and performance evaluation

Process Coordination: Coordinating file assignments, monitoring progress, and ensuring timely resolution of files

Overseeing Case Administration: Ensuring that the team are managing files efficiently and in compliance with legal and regulatory requirements

Stakeholder Communication: Ensuring your team liaise with stakeholders to facilitate effective communication, negotiation and resolution of issues

Record Maintenance: Ensuring your team maintain accurate records and detailed notes on client files

Operational Efficiency: Implementing process improvements to enhance operational efficiency and team effectiveness

Compliance Assurance: Ensuring your team and files adhere to relevant financial regulations and company policies

The Person

Your background includes experience in professional services such as insolvency, accounting, law or other business setting where leading and developing teams to manage files and projects is paramount. A degree or qualification in a relevant discipline is essential. We also welcome interest from people with practical, hands-on experience in an insolvency firm who are looking for a change but want to stay within the industry.

You will succeed, grow and excel in this role if you possess:

Strong leadership skills and experience in managing a team

Exceptional organisational skills with strong attention to detail

Excellent verbal and written communication

Ability to multi-task, work independently but also part of the team

Handle competing deadlines with the ability to prioritise

Joining our team offers an exciting opportunity to work with industry experts, gain exposure to complex financial matters, positively impact our client’s lives and contribute to the success and growth of our organisation. We provide a supportive work environment that fosters professional development.

Please submit your resume, along with a cover letter outlining your relevant experience and why you believe you will excel in this role.

Applications are being accepted via Seek only and please note that only shortlisted applicants will be contacted.