Operations Manager

Are you an experienced and proactive Operations Manager looking for your next opportunity to work within an established and successful business in the hire industry?

Our client’s well established branch in Cairns are looking for it’s next Operations Manager to lead and support with team in their daily operations.

If you bring a background in equipment hire logistics, transport or the like, are passionate about team leadership, proactive problem solving and seeing results - this may be the role for you!

What’s in it for you?

• Competitive salary
• Supportive team culture with strong leadership and structure
• Potential career progression
• Potential immediate start

The Role

As Operations Manager, you’ll be at the heart of branch operations, ensuring daily jobs are completely smoothly and efficiently. Reporting to the Branch Manager, you wil be;

• Managing fleet and operator allocation
• Maximising productivity amongst the team - workshop, mechanics, customer service and administration
• Managing Client relationships - with high level communication providing timely updates
• Troubleshooting any issues with client or equipment
  
  
• Supporting the team to deliver high standards of customer service and operational performance
  
  
• Streamlining Logistics, Coordinate scheduling and dispatch to maintain a smooth and efficient workflow
  
  
• Ensuring all rental equipment is available, well-maintained, and safe to use
  
  
• Administrative duties such as overseeing invoicing, hire documentation, and enforcing WHS compliance
  
  

You will have

• Demonstrated experience in operations, fleet coordination, or equipment hire/logistics
  
  
• Strong leadership and team development abilities
  
  
• Solid knowledge of heavy equipment operations and servicing
  
  
• Excellent communication and customer relationship skills
  
  
• Proficient in CRM systems, Microsoft Office, and scheduling tools
  
  
• Highly organised with strong attention to detail and time management
  
  

A proactive mindset and able to ‘close the loop’ and keep clients informed

If this sounds like the role for you, please APPLY NOW or contact Caitlin - caitlin@wowrecruitment.com.au // 02 8320 0683