Aviarc is seeking a high-performing Aviation Chief Operating Officer (COO) to lead internal operations, drive delivery, and manage our marketing and sales engine. As we scale our aviation intelligence and consulting firm, we need an aviation-savvy executor who thrives on systems, performance, and building high-functioning teams.

This is a rare opportunity to own the operational backbone of a high-growth business — and to fuel its momentum through streamlined delivery, smart marketing, and qualified lead generation.

What you’ll do:

• Lead day-to-day operations across consulting, analytics, and aviation safety projects

• Manage marketing, sales, and lead generation processes to drive inbound interest and growth

• Collaborate with the CEO to qualify opportunities and support high-level client acquisition

• Ensure seamless delivery of client services using platforms like Air Maestro and Power BI

• Build and optimise internal systems, processes, and performance reporting frameworks

• Manage operational planning, team resourcing, and quality assurance

• Oversee financial tracking, budgeting, and margin performance

• Drive continuous improvement in systems, service delivery, and client satisfaction

• Support hiring, onboarding, and development of a high-performance culture

• Maintain alignment with aviation safety, compliance, and regulatory standards

You’ll need:

At least 8 years' experience in aviation management, including HSEQ and operational leadership roles

Deep understanding of aviation safety, compliance, and operational delivery

Demonstrated ability to lead marketing and sales operations in a service-based business

Experience designing and managing lead generation funnels, CRM tools, and marketing strategy

Proficiency in business intelligence platforms (e.g., Power BI, Tableau)

Familiarity with aviation management platforms like Air Maestro, Aerotrack, Jeppesen, FlightLogger, SERA, etc.

Strong commercial skills, project delivery experience, and financial acumen

Proven leadership capability, especially in scaling teams and systems

A tertiary qualification in aviation, operations, and business (MBA or similar)

Please note - we will not respond to applications that do not meet these criteria.

What we offer:

Key leadership role in a high-growth aviation services firm

Autonomy to lead operations, marketing, and performance across the business

Clear alignment with aviation sector values and regulatory standards

Performance-based incentives and future growth opportunities

Collaborative, purpose-driven culture