Change Manager - Contact Centre

We are seeking an accomplished Change Manager to lead and drive change on a significant Contact Centre migration to Salesforce.

This is a high profile role within a leading financial services company, and you will need to ensure the successful adoption of new systems, processes, and ways of working across the organisation.

You will play a key role in managing all facets of change, including executing a comprehensive change management plan, as well as ensuring alignment with strategic objectives and minimising disruption to the contact centre operations.

You will need experience within the following:

• Expertise in delivering complex change programs
• Contact Centre change will be key
• Salesforce exposure would be ideal
• Certification (ROSCI, ADKAR) would be great but not essential

Next steps;
Please submit your resume and cover letter by clicking the apply now button, or contact Dustin at [email protected]