An exciting opportunity has arrived to become a member of the Licensing Branch in the Office of Liquor and Gaming Regulation, Harm Prevention and Regulation, DJAG as an AO5 Senior Licensing Officer.

As a Senior Licensing Officer, you will lead a small team of AO2 - AO4 staff to deliver licensing services for the Liquor and Gaming industries. Your role provides for the supervision of a team who provide responsive licensing services that balance public need and harm minimisation with industry development.

You will contribute by:

• providing support to the Licensing Managers; and
• Assisting to lead a team to achieve flexible, streamlined and efficient licensing services.

To successfully undertake this role, you will need to have a strong customer focus, strong ability to work under pressure and be highly motivated and focused on delivering outcomes.

Your key responsibilities:

• Leading, developing and mentoring staff AO2 - AO4 level staff within a team to meet work outcomes, including the achievement and improvement of performance indicators.
• Liaising with and providing advice to industry, community groups, legal representatives and government agencies, including interstate and overseas regulators.
• ability to rapidly develop detailed knowledge of process, workflows and regulatory practices, with the ability to interpret and apply legislation.
• reads and comprehends technical or legal documents.
• contributes to workplace equity, diversity and inclusion that enriches our culture of respect and inclusion.
• works on multiple projects simultaneously and adjusts priorities quickly as circumstances dictate.
• establishes and maintain working relationships with team and internal and external stakeholders.
• evaluates performance of team members
• Assessing and providing guidance to staff in relation to complex applications and regulatory matters captured under the legislation administered by OLGR.

Applications to remain current for 12 months.

Job Ad Reference: QLD/631928/25

Closing Date: Friday, 2nd May 2025