Design & Build Recruitment are currently assisting a leading M&E services contractor in Sydney. They are looking for an experienced Service Coordinator with HVAC experience to schedule jobs and coordinate their internal team of HVAC technicians to sites across Sydney.

Key Responsibilities:

• Schedule service appointments and dispatch technicians to customer locations based on priority and technician availability.
• Main point of contact for customers, responding to service requests, inquiries, and concerns.
• Create, manage, and track work orders in the system, ensuring that all necessary information is up to date.
• Support technicians by providing details on service calls, handling customer escalations, and ensuring timely resolution of issues.
• Monitor inventory levels of parts and supplies.

About You:

• 3+ years of experience in a service coordination in the HVAC industry
• Experience scheduling software is preferred, but not essential.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.

Benefits and Remuneration:

• Salary up to $100k plus super based on experience
• Established, stable contractor who are looking to expand the service team
• expanding teams, supported career progression
• Collaborative office environment

For any questions relating to this role or other opportunities with D&B and our clients please contact Rebecca Rollison at [email protected] or click apply. Your application will be treated as strictly confidential.