Role: Lead System Administrator

Role type: Temporary, up to 2 years
Salary: DCS clerk grade 9/10,
Location: Sydney with hybrid/flexible work options

About the Role
As part of Cyber Security NSW, the Capability and Development team work closely with internal and external stakeholders to implement solutions across a broad range of objectives. Projects include the development of software related to incident management, data/information management, data processing/analysis, automation, and other areas in accordance with government environments and objectives.

Reporting to the Manager of Capability and Development, the primary purpose of the Senior System Administrator will be to lead the system administration function by building and maintaining key infrastructure, creating security-conscious processes and reporting, and mentoring a team.

Responsibilities will include:

• Provide and lead technical services for a range of applications on cloud technologies.

• Provide and maintain Red Hat Enterprise Linux infrastructure including administration, hardening, and image creation.

• Directly manage and mentor staff within the system administration function of the team.

• Developing standard operating procedures and processes for maintaining secure, robust platforms and support optimal service delivery.

• Assist the broader team in maintaining and developing systems architecture for new and existing platforms.

• Create and maintain detailed system documentation detailing baseline configuration and business-as-usual processes.

• Monitor and gather information to resolve issues and risks.

• Perform security audits and lead the maintenance and compliance of security certifications.

About you:
To be successful in this role you will have the following:

• 7+ years' experience maintaining complex IT environments, infrastructure, and platforms.

• An understanding of the ACSC Information Security Manual (ISM) and practical experience of implementing and managing strategic and technical security controls.

• Strong IT cloud (AWS/GPC/Azure/etc) infrastructure, networking, and operations knowledge with end-to-end delivery (tertiary/industry certifications are highly desirable).

• Ability to interpret code, such as Python, in a security focused environment (desirable).

• Excellent interpersonal skills (written and verbal), with the ability to communicate, train and work with non-technical users.

• Must have Australian citizenship with (or willing and able to obtain and maintain) an NV1 security clearance or higher (Australian permanent residents or visa holders will not be accepted).

Key Application Responses
Applicants must submit:
A one to two page covering letter which addresses the above responsibilities and includes a response to the following question:

• Describe a time where you have initially failed to solve an issue as a System Administrator. What steps did you take to mitigate the problem in the short term and how did you communicate this to your stakeholders?

A resume at a maximum of three pages which clearly details your skills and experience as relevant to this role.

About Cyber Security NSW
Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is important because of the many essential services NSW Government provides including health, emergency services, and transport. Exciting digital transformation is being undertaken across NSW Government that requires enhanced cyber capabilities though the development of custom, fit-for-purpose solutions.

At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:

• Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats

• Increase cyber skills and awareness

• Understand the risks from cyber threats to our digital information and systems

• Set cyber security standards

• Ensure we have the tools and know how to respond if a damaging cyber incident occurs

Salary Grade 9/10 with the base salary for this role starting at 125,693 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Adam Baghdadi via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 25th of April 11am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

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