Come and join Australia's most innovative and dynamic home health organisation!

About us
Hi there! We're Five Good Friends, and we're an approved aged care and registered NDIS service provider. We help our clients (we call them Members) live vibrantly in their own homes by wrapping a care team around them and their families. Our software coordinates in the background so our teams can do their best work.

Good people using friendly software is how we do care differently and why we're invited back into the homes of our Members - over 27,500 times a month. More and more people are choosing Five Good Friends, and we want to help them. Our carers (we call the Helpers) play a key role in creating the magic for our members. Five Good Friends strives to form high-quality, long-lasting connections between Members and their Helpers.

About the Role
You will work in a newly created role of Financial Systems Administrator, reporting to the Head of Technology and Information Security within our well-established ICT and Facilities team.

The Financial Systems Administrator will be responsible for managing, maintaining, and optimising financial systems. This role includes configuring and integrating these systems with other platforms like The Lookout Way to streamline operations, improve efficiency, and support business objectives.

The core responsibilities of the role include:

System Administration – Oversee user access, security settings, system configurations, and updates to ensure smooth operation.

Integration Development – Design and manage integrations between finance and business systems, working with IT to automate workflows.

Data Management & Reporting – Develop reports, dashboards, and reconciliation processes to ensure data accuracy.

Process Improvement – Identify inefficiencies and implement enhancements to optimise financial workflows.

User Support & Training – Provide technical support and training to ensure effective system use.

Do you have what it takes?

Bachelor’s degree in finance, accounting, business management, or information systems.

5+ years of experience in financial system administration with hands-on expertise in Xero and NetSuite.

Experience building integrations between financial systems using APIs.

Familiarity with SQL queries, scripting languages, or APIs for customisations.

Ability to work independently and manage multiple tasks simultaneously.

Strong understanding of accounting principles and financial processes.

Proficiency in Excel (advanced functions) and reporting tools like Sisense.

Excellent communication skills for cross-departmental collaboration.

Strong analytical and problem-solving abilities.

Values that naturally align with Five Good Friends’ values and mission.

Unlimited working rights in Australia.

A successful National police check, or willingness to apply.

What's in it for you?

The way we work and the perks we offer are designed to help you live a fulfilling life. The work we do is meaningful, and the problems we solve are interesting.

A competitive salary package that will recognise your skills and experience.

Flexible work options – this role is based in the head office in South Brisbane, however flexibility to work from home a few days per week can be provided.

Annual $500 health and well-being allowance to spend on anything contributing to your health and well-being away from work.

On top of the standard 4 weeks of annual leave, after your second year, you will accumulate an additional day of annual leave each year you are with us. You will also have access to our Pandemic Leave policy and have the chance to purchase additional annual leave.

Access to our employee assistance programme, where you can receive free confidential and professional counselling.

Parental leave benefits –All caregivers who are eligible for the government’s paid parental leave scheme will receive top-up wage payments. Additionally, primary caregivers will receive top-up superannuation payments for their first year of unpaid parental leave.

One free Five Good Friends membership plan, which covers the Care Management fees. This can be used for a loved one who is supported by Five Good Friends. This could be worth more than $7000/yr.

Working for a company that has an employee engagement score that is 17% higher than the industry average, and 7% higher than the top 25% industry average (we are actually a great place to work).

And… after 5 years of continuous service, you will receive a trip to Okinawa, Japan - the community that inspired the creation of Five Good Friends. Costs of your return economy airfare, 5 nights in hotel accommodation and airport transfers will be paid.

Find out more about Five Good Friends here:
https://www.fivegoodfriends.com.au/corporate/about-us

How to Apply

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. Please include your CV and a cover letter in your application, telling us a bit about yourself and your suitability for this role within our organisation.

Please, no external agencies or recruiters.