The Company

My client is an Australian-based company who is a leading innovator and supplier of specialized lighting and track systems for a diverse range of applications. With a strong commitment to quality, durability, and cutting-edge technology, they provide tailored solutions that enhance both functionality and aesthetics.

Their extensive product portfolio caters to the needs of the entertainment, architectural, and industrial sectors, offering everything from dynamic stage lighting and robust rigging systems to sophisticated architectural illumination and adaptable track infrastructure.

The Role

You will be responsible for the end-to-end project management working on million-dollar construction projects. You will be ensuring effective stakeholder engagement while supporting the external Sales team. This role is essential to successful project delivery in terms of time, cost, and quality, of the solution inclusive of service support.

Project Coordination - Coordination of activity from specification stage through order and post installation

Sales Support – Developing a partnership with the sales team, coordinating follow ups on projects, updating project information into CRM, developing customer documents, proposals, following up on designs and quotes

Customer Relationship Development - Developing key customer relationships through project lifespans to expand our relationship breadth and open up new business opportunities

Customer Enquiry support - Handle overflow enquiries from Customer Service, taking ownership of the requests and following through with responses in a professional and timely manner

Reporting - Ensure projects are maintained in a professional manner with progress, roadblocks and forecasts available and accurate via easy to view reporting either in CRM or Salesforce.

Project Cost Accuracy - Ensure the accuracy of projects quotes before forecasting or ordering product to prevent issues for our customers or staff further downstream

Skills & Experience Needed

Meticulous attention to task and enquiry follow up

High level attention to detail

Excellent organizational skills

Outstanding customer experience focus

Outstanding communication skills (written, oral, listening)

Good negotiating skills

Exposure in lighting or an electrical product will be advantageous

Salary and Benefits

$70,000 to $85,000 + Super

How to Apply

Click APPLY or you can send your resume in word format to [email protected].

Alternatively, you can call me on 02 9922 9666 for a completely confidential discussion.

NB: All candidates that meet our client’s shortlist will be contacted within 2 business days