Job Title: Swim School Site Supervisor

Location: 4 Whyalla Street, Willetton, Perth, Western Australia

Position Type: Permanent Part-Time. 30-32 Hours Per Week Monday to Friday. The roster includes shifts approximately 8.15am – 12.00pm and 2.45pm – 6.15pm with flexibility.

Annual Leave: Can negotiate up to 6 weeks holidays/ annual leave during swim Term breaks.

Salary: $52,780

Work Type: Permanent Part-Time 0.8 FTE

Eligibility to Apply: Australian citizenship or permanent residency is essential

Employee Benefits: 11% employer contributed superannuation into a fund of your choice

About Us:

We are a premier swim school in Perth, dedicated to providing high-quality swimming lessons for individuals of all ages and skill levels. Our mission is to create a safe, supportive, and engaging environment where swimmers can learn, grow, and thrive. We are looking for a motivated and reliable Swim School Site Supervisor at Willetton to join our team and help ensure the smooth and efficient operation of our swim school.

Job Summary:

The Waterwise Willetton Swim School Site Supervisor will oversee the day-to-day operations of the swim school site. This includes supervising staff, ensuring compliance with safety standards, assisting with scheduling, and providing exceptional customer service to our students and their families. The ideal candidate will have a strong background in swimming instruction, team management, and a passion for delivering an outstanding experience for all learners.

Key Responsibilities:

Staff Management: Supervise and support Swim Instructors and support staff, ensuring they adhere to company policies, safety protocols, and teaching standards.

Operational Oversight: Ensure smooth operation of lessons, maintaining schedules, and making adjustments as needed. Handle any immediate issues related to staff or students.

Customer Service: Serve as the primary point of contact for customers, addressing inquiries, resolving complaints, and ensuring a positive experience for all Waterwise students and their families.

Health & Safety Compliance: Enforce safety protocols, conduct regular safety drills, and ensure the swim school meets all required standards set by regulatory bodies (e.g., Royal Life Saving Society, AUSTSWIM, Local Council).

Facility Management: Oversee the maintenance and cleanliness of the facility, ensuring all equipment is in good working order and conduct regular pool tests.

Administrative Duties: Assist with lesson bookings, invoicing, and other administrative tasks as required.

Training & Development: Support the professional development of staff through ongoing training, performance feedback, and mentorship.

Other duties as required by Waterwise Management Team

Skills & Qualifications:

Experience: Minimum of 1 year experience in a supervisory or management role within a swim school or aquatic facility. Experience in teaching swimming lessons is a plus.

Qualifications: Current AUSTSWIM, Royal Life Saving or equivalent swimming teaching certification (preferred). First Aid and CPR certification required (or willingness to obtain).

Leadership Skills: Strong leadership and interpersonal skills with the ability to manage a diverse team and communicate effectively with customers.

Customer-Focused: A passion for delivering excellent customer service and creating a positive environment for both staff and students.

Problem-Solving: Ability to manage challenges and resolve issues quickly and effectively in a fast-paced environment.

Organisational Skills: Excellent time management, attention to detail, and multitasking abilities.

Knowledge of Safety Standards: Familiarity with aquatic safety procedures, risk assessments, and industry best practices.

Physical Requirements: Comfortable working in and around water. Ability to stand for extended periods and lift light-to-moderate equipment if necessary.

Experience with Simply Swim is desirable.

If you are a passionate leader with a commitment to providing excellent swimming instruction and fostering a positive environment, we want to hear from you! Please submit your resume and a cover letter outlining your qualifications and experience to [email protected]. We are excited to welcome a dedicated Site Supervisor to our team.

Please note: Applicants must have a current, valid email address in order to apply online. This email address will be used for communication with applicants.

It is preferable for your referee to be a current supervisor or manager.