Join Our Team as a Receptionist/Administration Assistant

Are you someone who brings both warmth and attention to detail to everything you do? Do you enjoy creating order, supporting others, and being part of a genuinely collaborative team?

We’re a busy and friendly accounting firm looking for a full-time Receptionist/Administration Assistant to join us in delivering a great experience for our clients and supporting the smooth running of the office. This is a varied and people-focused role where your contribution will be valued daily.

What the Role Involves

You’ll be the first face our clients see and the person who helps keep our office running efficiently. In this role, you’ll:

Welcome clients and visitors, ensuring they feel comfortable and looked after

Answer and direct incoming phone calls with professionalism and care

Manage appointments and calendars for the team

Handle incoming and outgoing emails, mail, and deliveries

Keep the office clean, tidy and well stocked—including kitchen and shared spaces

Provide administrative support across the business, including:

Updating and maintaining our client database (XPM)

Assisting with ASIC documentation and processing payments

Supporting team meetings—preparing agendas, taking minutes, and coordinating logistics

Liaising with suppliers and running the occasional local errand

Assisting the Head of Operations and our professional team with ad hoc tasks

Who We’re Looking For

We’re looking for someone who is confident, helpful, and highly organised. You’ll likely bring:

A friendly, approachable presence and a knack for putting people at ease

Strong written and verbal communication skills

Solid organisational skills and the ability to juggle multiple priorities

Proficiency with Microsoft Office and comfort with basic office systems

Previous experience in reception or administration (bonus if it’s in a professional services setting)

A willingness to get stuck in and help out wherever needed

Why Join Us?

Supportive team culture – We work hard and look after each other

Convenient location – A short walk from Shellharbour Square

Regular social events – We enjoy spending time together as a team, with quarterly events and weekly lunches

Modern, professional environment – You’ll be proud to welcome clients here

A place where your contribution matters – This role makes a real difference to the way the office runs

If you’re ready to bring your energy, reliability, and people skills to a role that’s central to the way we operate, we’d love to hear from you.

Applications close Friday 26 April. We’ll review every application personally (no AI screening here) and will contact shortlisted candidates to arrange in-person interviews in the weeks following Easter. Only those selected for interview will be contacted.

Apply now and help us continue delivering a warm and professional experience to every client who walks through the door.