$94K – $107K Total Remuneration Package

$83K – $95K Base Salary

Location: Maroochydore

Vacancy No: 5766

Permanent - Full-time

Applications close: Sunday, 20 April 2025 11:59pm AEST

Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Healthy, Smart, and Creative, council is at the forefront of delivering a number of region-shaping projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About the Role

Placed within Digital Information Services, your role will be to provide high level technical support for Councils IT mobility infrastructure, manage IT infrastructure projects and ensure support processes and 3rd party support arrangements are working effectively.

Key duties include (but are not limited to):

Management and high-level technical support for the Mobile Device infrastructure including, coordinate technical mobility infrastructure implementations within a project management framework across multiple complex and diverse change programs and initiatives based on business/client needs and technical requirements.

Hands on extensive experience on software deployment & Patch rollout via Intune and Management tools Config Manager.

Assist in Identity Management onboarding of application and troubleshooting and support on IT hardware/software.

Maintenance of policies on the Enterprise Mobile Management platform that controls functionality and security for all mobile devices.

About you

As a requirement of this role, you will have a bachelor’s degree in information technology or other relevant qualification and/or experience managing mobile device environments in medium or large organisation.

You will be proficient in the preparation of professional business correspondence with highly developed skills in report writing, including presenting analytical and statistical information using Power Bi dashboards.

You will support application or package creation, deployment and troubleshooting using Microsoft Endpoint Configuration Manager (formerly SCCM).

Relevant experience in EUC systems, Intune and Endpoint Configuration management.

You will have strong investigative, analytical and research skills with the ability to diagnose and resolve problems and initiate solutions, look for proactive and continuous improvements.

Our Culture & Employee Benefits

Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities.

Flexibility: We know it is important to balance life and work, therefore we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.

Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices. We also pay you 17.5% leave loading and generous Superannuation where council will contribute 12% Superannuation in addition to your 6% superannuation contribution.

How to apply

Your written application should include:

A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile. Keep the key responsibilities in mind when addressing this criteria; and

A current resume or curriculum vitae.

Once you have these two documents ready, click ‘Apply Now’ and follow the prompts to complete your application.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2024-2028.

For specific enquiries contact Lesley Ryan during business hours on 0400 014 782.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team [email protected].

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.