The Appointment
Based in Murarrie, this global leader in security and access control solutions is looking for a Technical Sales & Support Specialist to deliver both pre-sales expertise and post-sales technical support across Australia. This is a hybrid role, perfect for someone who thrives on solving problems, building relationships, and getting hands-on with technology.

With interstate travel making up 50% of the role, you'll deliver impactful technical solutions while working closely with both internal teams and external stakeholders.

In this dual role, you’ll:

• Provide technical expertise and sales support throughout the customer lifecycle: from initial consults and product demos to post-installation troubleshooting.
• Delivering tailored technical solutions and support to both internal teams and external stakeholders.
• Deliver training and onboarding sessions for new customers and internal teams.
• Act as a trusted advisor, offering custom solutions tailored to client needs.
• Troubleshoot and resolve complex hardware and software issues, ensuring top-tier customer satisfaction.

The Appointee
You’re a confident communicator with a solid technical background and a passion for helping people get the most out of technology. You’re comfortable out in the field and equally capable back at the office.

To be successful you will have:

• 3+ years of experience in technical support, security or a similar role.
• Strong knowledge of SQL and general IT/networking principles.
• Proven troubleshooting abilities, with a knack for solving complex technical problems.
• Hands-on experience with hardware installation (including units up to 30kg).
• Experience delivering live demos and engaging presentations.
• Experience with access control technology and/or integrated security solutions would be highly beneficial.

Benefits

• A dual role mixing field work, client interaction, and technical challenges.
• 4-5 days in office, with flexible work hours.
• Standard 38–40 hour workweeks, with minimal out of hours requirements.
• Located in Murrarie with free onsite parking.

This is a fantastic opportunity to combine technical expertise with stakeholder collaboration in a role that offers variety, challenge, and travel. If this sounds like your next career step, we’d love to hear from you!

For more information contact Courtney Garrett or alternatively, Click "Quick Apply" now!

[email protected]
0419 945 298