Service Manager Wanted!

Are you a dynamic leader with a passion for collaboration and making meaningful connections? We are seeking an exceptional Service Manager to join our team and lead our service delivery to new heights. This organisation stands for openness, honesty, integrity, and respect. Our vision is to improve care for everyone through personalized service delivery, improved home design, and creative solutions. We believe in working closely with participants and their families to deliver supports that meet their needs and help them achieve their goals. We promote high levels of accountability, professionalism, and a positive work culture.

Role Overview:
As a Service Manager, you will be at the forefront of our mission to provide outstanding services to participants. You will lead a dedicated team of support workers, ensuring that every participant receives the highest quality of care and support. Your role will involve building strong relationships with participants, their families, and various stakeholders, while also driving business development and achieving key performance indicators.

Key Responsibilities:

• Leadership & Team Management: Inspire and mentor a team of support workers, fostering a positive and collaborative work environment.
• Participant Engagement: Build and maintain strong relationships with participants and their families, ensuring their needs are met and their goals are achieved.
• Service Excellence: Oversee the delivery of services, ensuring compliance with all relevant standards and policies. Address and resolve complex issues with professionalism and care.
• Collaboration: Work closely with allied health professionals, support coordinators, and other stakeholders to provide holistic support to participants.
• Continuous Improvement: Drive the development and implementation of improved processes and policies to enhance service delivery.

What We Offer:

• A supportive and inclusive work environment where your leadership skills will be valued and nurtured.
• Opportunities for professional development and ongoing training to help you grow in your role.
• The chance to make a real difference in the lives of participants and their families.

Qualifications:

• Proven experience in a management role within the service delivery sector.
• Clinical/ Nursing background is highly regarded.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent interpersonal and communication skills.
• A commitment to continuous improvement and professional development.
• You will hold your current divers licence, Blue and Yellow cards, CPR and First Aid qualifications.

If you are a dedicated leader with a passion for making a positive impact, we would love to hear from you. Join us and be a part of a team that values collaboration, leadership, and connection.

This Mt Gravatt based position will offer $100,000 + super.

Apply now and take the next step in your career as a Service Manager!

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.