Office Manager

Ideal for experienced office support professionals seeking meaningful impact.

Imagine starting your day knowing that your work will directly impact someone’s dream of building a new life in Australia. Our client, a boutique migration consultancy based in the heart of Melbourne’s vibrant CBD, is looking for a dedicated Office Manager to ensure everything runs smoothly behind the scenes.

Your Role:

As the Office Manager, you'll be the backbone of daily operations, supporting a passionate team of professionals who guide corporate clients, individuals, and families through the Australian migration landscape. Your outstanding organisational skills, proactive nature, and warm personality will help clients feel welcome and ensure the consultancy operates efficiently.

What You'll Be Doing:

Organising new client information and managing client records using specialised CRM software.

Supporting client onboarding and ensuring they're fully prepared for consultations.

Managing client follow-ups, agreements, and financial administration.

Being the welcoming first point of contact for client inquiries by phone, email, and online.

Keeping the office running efficiently, organised, and welcoming for staff and clients alike.

Supervising administrative staff, managing leave, and liaising with payroll.

Ensuring the office operates in compliance with company policies and workplace safety standards.

About You:

You're highly organised, detail-oriented, and enjoy creating systems that enhance productivity. Your strong interpersonal skills and natural empathy allow you to connect with people from diverse backgrounds effortlessly. You thrive in a supportive role, ensuring everyone around you can perform their best.

What You'll Need:

At least 3 years of experience in administration, customer service, or a similar role.

Exceptional organisational, communication, and interpersonal skills.

Proficiency with Microsoft Office (Word, Excel, Outlook).

Bonus Points:

Experience using CRM systems.

Administrative experience in legal, migration, or financial services industries.

Why This Role?

Join a team dedicated to changing lives for the better.

Take ownership of a role crucial to daily operations and client satisfaction.

Enjoy competitive remuneration and genuine career development opportunities.

Ready to Make a Difference?

If you’re looking for more than just a job—if you want to be part of a team that's making meaningful changes in people's lives—this could be the perfect opportunity. Apply today and take the first step towards a rewarding career.