About us

Almond Road is an Artisan Gluten Free Bakery based in Mullumbimby. We

specialise in Paleo Gluten Free bread that is distributed across independent grocers,

health food shops, cafes and restaurants across New South Wales and

Queensland. Our process is simple; use the best ingredients, make it by hand, and

enjoy what you do.

Apply now for this exciting opportunity to become the Operations Manager at Almond Road PTY LTD.

About the role
We’re looking for a passionate and dynamic Operations Manager who isn’t just about checking boxes but about leading with enthusiasm and empathy.

We’re searching for a driven individual who can help us streamline daily operations to ensure efficiency and adherence to budget across all departments. The operations specialist should be comfortable communicating with people throughout the organisation, able to solve problems and improvise as needed, and adept at estimating and managing time for a variety of tasks.

This full-time position based in Mullumbimby, NSW will see you lead a team of skilled professionals to ensure the seamless and efficient delivery of products to our valued customers.

What you'll be doing

Operational efficiency

Monitor and manage day-to-day operations across production, fulfillment, stock,

distribution activities, quality assurance and staffing

Onboard and train new employees to ensure that they adhere to standard operating

procedures

Report on performance, and recommend actionable improvements when necessary

Oversee the maintenance and optimisation of equipment and machinery to ensure maximum uptime and performance

Lead, motivate and develop a high-performing team of operational staff, fostering a culture of continuous improvement

Ensure compliance with all relevant health, safety, and environmental regulations

Customer and stockist management

Manage customers and stockists including: order optimisation, customer enquiries,

Maintain strong relationships with existing and new clients.

Managing social media platforms.

Sales growth

Increase overall revenue and market share.

Identify and pursue new business opportunities

Utilize CRM software to manage client interactions and sales activities

Generate leads through various channels (e.g., networking, cold calling, online research).

Qualify leads to ensure they are a good fit for the company's products/services.

What we're looking for

Minimum 5 years' experience in a senior operations management role, preferably within the manufacturing or logistics industry.

Proven organisational skills, including time management

Proven record of sales growth

Experience in customer service, marketing, or a sales-related field

Strong knowledge of business and sales growth techniques

Strong analytical and problem-solving skills

Self-sufficiency and an ability to work with minimal supervision

Strong verbal and written communication skills

Proficiency with Microsoft Excel and other productivity digital applications and

platforms

Strong commercial acumen and strategic planning capabilities

Excellent problem-solving, decision-making, and analytical skills