Collections Officer
Commercial Collections
(Multiple roles)
Sydney based role
$75k - $90k + Super + bonus
Hybrid working

The Client
Our client is a rapidly growing FinTech offering a variety of commercial lending products to serve the needs of Australian SMEs. They pride themselves on their customer service and being a great place to work.

They are looking for multiple Collectors from early/mid-stage to late-stage / recoveries (the more spicy end of the ledger) and they only hire top-tier talent in the market.

The role
The role has the following responsibilities:
• Manage your day-to-day early and midstage stage collections or
late-stage / recoveries portfolio
• Contacting customers – via telephone, email & SMS
• Negotiate payments and payment arrangements
• Maintaining customer payment records & update systems
• Take meticulous notes on each customer account
• Strive to hit agreed KPIs
• Continuously look to improve the current processes
• Adhoc tasks as required

The perfect candidate
The perfect candidate will have the following:
• Minimum 2 years in a similar role
• Commercial collections experience (ideal but not essential)
• A strong customer service focus
• Solid negotiating skills
• Demonstrated initiative, drive, enthusiasm and a team player
• Excellent organisational and time management skills
• High attention to detail
• Ability to work well with other people and build good relationships
• Skip-tracing experience if looking for a late-stage recovery role

Remuneration
Remuneration is between $75k - $90k depending on experience. The more experienced collectors with late-stage commercial experience will be looking at $90k plus super plus bonus.

The client also provides bonuses to staff based on performance and achievement of KPIs.

This is a great opportunity for top-tier collectors looking for a great place to work, and working with a high-performing, driven team.

If the above is of interest, please apply below - we look forward to pitching this opportunity to you!

About us - Thomas Executive
Thomas Executive is a specialist recruitment agency that recruits nation-wide in the following areas:
* Accounting & Finance
* Collections
* Financial Services operational roles (Credit analysts, Settlements, BDMs)
* Novated leasing
* Marketing & Communications.

All of our Consultants are experts in the areas in which they recruit first and have come to recruitment after successful careers in Commercial roles. So we are subject matter experts in the areas in which we recruit.