About Smartfinn Advisors:

Smartfinn Advisors is a rapidly growing mortgage broking firm dedicated to supporting brokers through hands-on mentorship, administrative backing, and strategic marketing. We provide a comprehensive platform for brokers to thrive, ensuring compliance, efficiency, and seamless operations. As we expand, we seek an experienced and proactive Office Manager to oversee daily operations and enhance our work environment.

Role Overview:

The Office Manager will be responsible for ensuring the smooth operation of our office, supporting brokers, and managing administrative functions. This role requires strong organizational skills, attention to detail, and the ability to coordinate between different teams to maintain efficiency in day-to-day activities.

Key Responsibilities:

Office Operations & Administration:

Oversee and manage daily office activities, ensuring a well-organized and efficient workspace.

Contributing to the planning and review of office services, and setting priorities and office service standards

Allocating human resources, space and equipment, stationary, supplies, managing records and accounts of the office

Assigning work and monitoring work performance of staff

Liaising with Professionals to coordinate office business and to facilitate resolution of problems

Ensuring compliance with occupational health and safety regulations

Ensuring work complies with relevant government legislation, policies and procedures

Coordinating with HR personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Broker Support and Other Responsibilities:

Act as a central point of contact for brokers, assisting with onboarding, compliance documentation, and operational queries.

Maintain company records, ensure adherence to regulatory requirements, and facilitate compliance checks.

Handle invoicing, expense tracking, and liaise with external vendors for office supplies and services.

Organize team meetings, training sessions, and social events to foster a collaborative work environment.

Key Skills & Requirements:

2+ years of experience in office management, administration, or a similar role.

Experience in the finance or mortgage broking industry is highly desirable.

Strong organizational and multitasking abilities with attention to detail.

Excellent verbal and written communication skills.

Ability to work independently and proactively solve problems.

Familiarity with CRM systems (e.g., Mercury, Salesforce) is a plus.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Why Join Smartfinn Advisors?

Be part of a fast-growing and innovative company in the mortgage broking industry.

Work in a collaborative and supportive environment with growth opportunities.

Competitive salary and professional development support.

Exposure to the financial services sector with direct impact on business success.

If you are an organized, detail-oriented, and proactive professional looking to make a significant impact, we would love to hear from you!

How to Apply:
Please submit your resume and a cover letter outlining your relevant experience to [email protected]