Position: Location: Merriwa, WA
Hours: Full-time, Monday to Friday, 8:00 AM - 5:00 PM

Our client is seeking an experienced and motivated Senior Medical Receptionist to join our dynamic team at our busy General Practice clinic in Merriwa. This is a fantastic opportunity for a dedicated individual who has prior experience working in a medical practice and is proficient with Best Practice Software.

To be considered for this role, you must meet the following criteria:

• Proven experience working in a General Practice environment
• 2 years of experience working as a receptionist
• Proficiency with Best Practice Software

Key Responsibilities:

• Open and close the clinic (8:00 AM - 5:00 PM)
• General reception duties such as issuing invoices/receipts, patient registration, answering calls, scanning, and faxing
• Maintaining a clean and welcoming waiting area
• Actioning Medicare exemptions and processing payments
• Debt collection and maintaining patient billing
• Managing staff and doctor rosters, ensuring adequate cover when needed
• Supervise, train, and mentor new admin staff
• Order and maintain office supplies, including script paper, referrals, and consumables for the staff room
• Liaise with the Practice Manager to improve administrative procedures
• Support the Practice Manager with accreditation processes

• Lead and support the admin team, promoting ongoing learning and skill development
• Ensure smooth operation and efficiency across all admin-related tasks
• Assist in fostering a positive and cooperative team environment

• Reception & Administrative Support:
• Leadership & Team Support:

Key Personal Attributes & Expected Behaviors:

• Attention to Detail: Accuracy and attention to detail are essential for all duties.
• Communication: Strong verbal and written communication skills are a must.
• Diligence & Integrity: Complete all tasks with integrity and professionalism.
• Confidentiality: Maintain the highest level of confidentiality regarding patient and practice information.
• Team Collaboration: Work collaboratively with colleagues and other healthcare professionals.
• Professional Development: Demonstrate a commitment to continuous professional growth and skill enhancement.

If you’re a highly organized, professional, and dedicated individual with a passion for providing exceptional patient service, we’d love to hear from you!

To Apply
To apply please submit your resume outlining your skills and attributes correlating to this opportunity to [email protected] or please reach out to Rad on 0892153832.