Darwin Dermatology and Ologist is a leading provider of specialist services in the greater Darwin region. Since our establishment in 2016, we have dedicated ourselves to delivering the highest level of care for a variety of dermatologic conditions, including acne, eczema, psoriasis, skin infections, childhood skin conditions, and skin cancers. Our team has expanded to include a diverse range of specialists, including dermatologists, gastroenterologists, a nephrologist & general physician, and a geriatrician.

We are currently seeking an enthusiastic and dedicated Senior Receptionist to join our team on a full-time basis. This role involves providing friendly and efficient support to our specialists and clients.

Key Qualifications:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong verbal and written communication skills
• Ability to work independently as well as collaboratively in a team
• Attention to detail and organisational skills
• Availability for an immediate start is preferred
• Familiarity with Gentu software is a plus
• Experience in specialist suites or day hospitals is advantageous
• Previous office experience is preferred
• Professional appearance and demeanour

Key Responsibilities (including but not limited to):

• Liaising with the Practice Leadership Team regarding operational matters
• Implementing changes to practice processes and educating and nurturing the development of junior administration staff
• Preparing reports for the Practice Owner on a regular basis
• Directing/allocating junior administration staff
• Liaising with private health funds and other corporate entities as required
• Reconciling of end of day finances
• Greeting patients and visitors warmly and professionally
• Manage patient appointments efficiently
• Accurately collect and input patient information into medical software
• Process payments, including EFTPOS, cash, and Medicare
• Maintain patient privacy and confidentiality at all times
• Review and send correspondence as needed
• Handle incoming and outgoing calls
• Assist patients with phototherapy machine treatments (training will be provided)
• Ensure the office is kept clean and organised
• Support the Practice Owner and Leadership Team with day-to-day tasks as required

Experience in a medical reception/administrative role is essential for this position, and experience in specialist healthcare settings will be highly regarded.

Clinic Hours:
Monday to Friday, 8:30 am to 5:30 pm.

How to Apply:
Please submit a one-page cover letter introducing yourself, along with your resume, to [email protected].

Please note that only applicants selected for an interview will be contacted