About Aptella:

At Aptella, we're on a mission to empower the Mining, Construction, and Geospatial industries with state-of-the-art technology from the world's leading innovators. Join a dynamic team of over 380 professionals across Australia, Southeast Asia, and New Zealand, and unlock extraordinary career opportunities in a company culture that's as vibrant as it is forward-thinking.

About the Role:

Aptella are looking for a Rental Operations Coordinator to join their team in Balcatta. You will play an essential part in supporting our sales and rental operations, helping to optimize outbound activities and streamline internal processes. This role involves liaising with multiple departments, ensuring rental equipment is prepared, delivered, and serviced efficiently, while also focusing on maintaining a smooth customer experience.

Your experience in managing rental or operational workflows enables you to oversee asset control, inventory, and contract management with ease. You’re comfortable collaborating with various departments, from service and sales teams to technical staff, ensuring that everyone is aligned and working towards common goals. You take pride in delivering a seamless customer experience, and your problem-solving abilities ensure that issues are resolved quickly and efficiently.

Key Responsibilities:

• Liaise with customers regarding rental equipment preparation.
• Coordinate with the Service Team for deliveries, repairs, and equipment collection.
• Collaborate with Technical Services and Pre-Delivery teams for smooth operations.
• Manage day-to-day rental department activities.
• Oversee rental asset control, inventory management, invoicing, and contract closing.
• Monitor off-rent activity, stocktake, and conduct rental audits.
• Assist with showroom duties and handle calls when needed.
• Complete necessary training programs and provide input for process improvements.
• Ensure personal presentation and WHS requirements are met at all times.

About You:

• Strong customer service skills with a positive, solution-oriented approach.
• Previous experience in rental operations, inventory management, or similar roles.
• Excellent organizational and multitasking skills, with high attention to detail.
• Ability to communicate effectively across departments and build collaborative relationships.
• A proactive, self-motivated attitude with a commitment to continuous learning and improvement.

Why Choose Aptella?

At Aptella, we're not just a workplace—we're a vibrant community that thrives on collaboration, innovation, and inclusivity. Our team is driven by a shared passion, reflected in an impressive 82% employee engagement rate. Together, we tackle challenges and shape the future of our industries.

We have been recognised as TAFE Queensland's Apprentice Employer of the Year and our national Field Apprenticeship Program stands out for its innovative approach to developing the next generation of technicians. This inaugural this award reflects our deep commitment to ongoing learning & development, future skill-building and empowering our employees in the Civil Construction, Mining, and Geospatial Fields.

At Aptella, you'll be surrounded by cutting-edge technology and talented colleagues who motivate and inspire you. We foster an environment where diverse ideas thrive, and creativity is celebrated. With a competitive reward structure, continuous learning opportunities, career progression, flexible working arrangements, and generous parental leave, we’re dedicated to your professional growth and well-being.

If you're passionate about excellence and ready to make a real difference in your career, Aptella is where you belong.

We are proud to be an equal-opportunity employer, embracing diversity in all its forms. We welcome all qualified candidates to apply and bring their unique perspectives to our dynamic team.