Megasealed Bathrooms & Balconies, is an Australian market leader, pioneering unique guaranteed solutions to stop leaking showers and balconies without the unnecessary cost, time or fuss of removing tiles. Megasealed provides professional services to private and commercial properties. Megasealed is proudly industry recognised and a current member of the Franchise Council of Australia.

Our business is experiencing growth, and we are on the hunt for our next Customer Service / Administrative team member superstar.

The role is Full-Time Monday to Friday 7.30 - 4.30pm and based in our head office in Ormeau, with 2 week Christmas shutdown.

Overview Of Role

• Answering of High-Volume Calls
• Scheduling of Quotes for our consultants - Liaising with the homeowner, Real Estates & Tenants.
• Data entry of quotes and sending to our account & COD clients
• Scheduling of Jobs for our technicians for works to be carried out.
• Assisting customers with inquiries over the phone and via email.
• CRM Management - Data Entry
• Invoicing of Jobs
• Processing of payments from clients
• Accounts Receivable / Payable
• General Customer Service
• General Office / Admin Duties

What we're looking for

• Able to work autonomously and in a small team environment.
• Must have experience working with CRM systems – preferable using SIMPRO.
• Experience in handling high volume calls
• Must have prior Admin experience gained from an office environment.
• Able to deal with a fast-paced environment.
• Must be able to multitask.
• Adaptability to change in the workplace.
• High attention to detail
• Exceptional time management skills
• Strong communication and interpersonal skills
• Able to demonstrate professionalism.
• Simpro CRM program experience desirable

If you can see yourself in this role, then please apply today!