About the Agency

As the steward for digitally enabling Australia’s health system, the Agency plays a key role in coordinating national engagement, delivery, and adoption of digital health to facilitate person-centred, connected healthcare. Our responsibilities span national digital health services and systems, including My Health Record, Electronic Prescriptions, and the MyHealth App.

About the Role

Join our Technology Services Division, the heart of digital health innovation. We’re entrusted with the operation and enhancement of a reliable, secure national digital health infrastructure and health support systems.

The Knowledge Manager’s primary responsibility is to optimise the Agency’s use and management of knowledge assets, ensuring that valuable information is effectively maintained and shared across divisions, projects, and teams internal and external to the Agency.

The position will liaise extensively with internal and external stakeholders to ensure the Agency’s knowledge management practices are aligned with strategic business objectives, legislative requirements and established best practice within the work area.

What You’ll Bring

• Strong project management and change management skills, including leading knowledge management projects, initiatives, or systems implementations.
• Strong analytical and problem-solving skills to design or recommend innovative solutions to improve knowledge sharing practices.
• Exemplary stakeholder engagement skills to work collaboratively with diverse teams and external partners under pressure and tense environments.
• Relevant tertiary qualifications in Information Management or Knowledge Management, with certification and extensive experience with collaboration tools (Confluence, SharePoint) and knowledge management software.
• Experience working for the Australian Public Sector or other Government department and familiarity government policies, frameworks and ISO standards in relation to information and knowledge management

Eligibility

• Ability to obtain and maintain national police check.
• Australian Citizenship is a condition of eligibility.
• Ability to obtain and maintain a baseline security clearance with the ability to obtain and maintain a higher clearance if required by the Agency.

Our Benefits

• Ask us about our 2026 salary increases, annual performance reviews and superannuation employer contribution of 15.4%.
• Salary packaging (also known as salary sacrifice) is available.
• Work From Home & Attractive Flexible Working Arrangements: All staff can apply for flexible work arrangements that offer a range of options for how, when and where you work.
• Generous leave opportunities including Parental (primary & secondary), compassionate, Aboriginal & Torres Strait Islander Leave, Cultural, Emergency Response, Defence, Half Pay option, and Portability of leave across most State and Federal government agencies.

Additional Information

The position maybe filled in Brisbane, Sydney or Canberra. To apply, submit your resume and a cover letter.

Please contact the recruitment team at [email protected] with queries relating to the application process. For all queries relating to the responsibilities of the position, please contact Nina Mahadevan at [email protected].

Order of Merit: Applicants rated as suitable will be placed in a merit pool that may be used to fill similar ongoing or non-ongoing positions throughout the Agency for up to 18 months.

Closing Date: 13 April 2025, 11:00pm

Salary: This role offers between $98,045 - $110,612 plus 15.4% superannuation depending on skills and experience.