Job summary:

• Tue: Morning, Afternoon
• Wed: Morning, Afternoon
• Thu: Morning, Afternoon

• 1 year of relevant work experience required for this role
• Expected salary: $30 - $40 per hour
• Part time hours
• Looking for candidates who are available to work:
• Working rights required for this role
• This job requires an immediate start

The Sleep Cottage is a paediatric medical practice and boutique sleep laboratory specialised in studying and treating children and adolescents aged 0-18. We have been in Miranda since mid-2016, and over this time we helped thousands of children from all over NSW.

We are currently in need of an experienced Medical Secretary for our joyful paediatric and sleep clinic in Miranda, NSW. The role will be responsible for managing administrative tasks within a medical practice, including scheduling patient appointments, maintaining medical records, handling phone calls, greeting patients, preparing necessary documentation, and coordinating referrals, all while adhering to strict confidentiality standards and medical practice guidelines. The following are the essential skills required:

• Patient appointment management

• Scheduling appointments, rescheduling as needed, and confirming patient details.

• Medical record maintenance

• Accurately updating patient records with clinical information, test results, and other relevant documentation.

• Patient check-in/check-out

• Verifying patient information, collecting necessary documents, and processing payments at the time of service.

• Telephone management

• Answering incoming calls and taking messages.

• Referral coordination

• Processing patient referrals, including obtaining necessary paperwork.

• Billing

• Entering billing codes and patient demographics into our electronic health record system Gentu.

• Administrative tasks

• Preparing correspondence, and managing filing systems.

• Essential skills and qualifications

• Strong proficiency in medical terminology

• Medical secretary/receptionist experience is essential

• Excellent typing and data entry skills

• Exceptional time management, punctuality and multi-tasking skills

• Exceptional organizational skills

• Detail-oriented with a high level of accuracy

• Excellent communication skills, both verbal and written

• Ability to work effectively in a team environment

• Desirable knowledge of medical practice management software (Gentu)

• Adhere to the Code of Conduct established by the practice

• Ensure that the medical clinic facilities are clean and tidy at all times

• Scanning and updating all patient-related correspondence and results

• Valid working with children check (Required)