Company Overview:

Join Thomas Electrical & Solar, a pioneering force in the Electrical, Solar and Air industries dedicated to delivering top-tier energy solutions. We seek a meticulous and dedicated Office Administrator to play a key role in the smooth operation of our business functions.

Job Description:

As an Office Administrator, you will handle a wide range of administrative duties and be a pivotal first point of contact for our operations. Your role will be crucial in supporting our installation and sales teams, ensuring operational continuity and enhanced efficiency across departments.

Responsibilities:

• Reception Duties: Answer incoming calls, direct inquiries, and provide stellar customer service.
• Client Interaction: Manage all inbound solar and battery inquiries, set appointments for sales consultants, and maintain high customer engagement.
• Support Teams: Assist the installation and sales teams by managing schedules, logistics, and client communications.
• Data Management: Conduct CRM data entry, ensuring all client information is accurately maintained and up-to-date.
• Administrative Support: Handle a variety of administrative tasks including filing, data entry, and document preparation.
• Team Collaboration: Work closely with the installation team, sales team, and director to enhance efficiency and support the company's operations.

Requirements:

• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Proficiency in MS Office, Excel/Google Sheets, and CRM software.
• Prior experience in customer service or administrative roles.
• Ability to work effectively both independently and as part of a team.

Benefits:

• Competitive salary and comprehensive benefits.
• Career growth opportunities within a dynamic industry.
• A collaborative and supportive work environment.

How to Apply:

Interested candidates are invited to submit a resume and a cover letter outlining their qualifications and interest in the role to [email protected]