The Role

Our client is seeking a Part-Time Administration Assistant, who will play a vital role in supporting their brokers and ensuring smooth operations within the office. The role involves a mix of administrative tasks, client communication, and sales support. You will be an essential point of contact for both clients and internal teams, helping to manage workflows and ensuring the office runs efficiently.

Key Responsibilities

• Liaising with brokers and clients, both over the phone and via email, to provide excellent customer service.
• Handling data entry and general insurance administration tasks.
• Assisting with managing debtors and following up on outstanding claims.
• Drafting templates, processing paperwork, and handling general office follow-ups.
• Providing sales support and assisting with day-to-day office tasks to ensure smooth operations.

Requirements

• Excellent communication skills, both written and verbal, as you will be interacting with a variety of stakeholders regularly.
• A strong comprehension on complex admin tasks within processes, policies and procedures
• Strong organisational skills, with the ability to manage multiple tasks and priorities.
• A motivated, can-do attitude with a focus on delivering high-quality service.
• Previous administrative experience essential
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer tasks - please note that this will be assessed as part of the interview process.
• Experience in insurance or a related field, is an advantage but not essential.

Working Hours

• Flexible working hours: approximately 9:00 AM to 3:00/4:00 PM (school hours may be considered)
• Three days a week in the office (Tuesday and Wednesday) with the third day to be agreed upon successful application
• This is an in-office position based in Balgowlah (Northern Beaches, NSW)

Benefits

• Flexible working schedule to suit your work-life balance.
• Opportunity for growth and development within a supportive and expanding team.
• A friendly and collaborative work environment.

If you are looking for an exciting opportunity to grow in the insurance industry, this could be a great opportunity for you. Please click "apply" to submit your resume and a cover letter detailing your interest in the role.

Please note that this is a permanent role and candidates will need to provide proof of full working rights for Australia, along with completing a National Police check as part of the employment terms.