Are you an experienced Administration Assistant seeking a part time position offering flexibility?

About the Role:

Our brands promise the highest quality, reliability and innovation in transport manufacturing and design. As leading trailer manufacturers, the name Drake comes with a guarantee of innovation and reliability. With a combined 100 years of experience, The Drake Group brands O’Phee Trailers and Drake Trailers have continued to design and manufacture the highest quality trailers to complete the task at hand with modest efficiency.

As our Administration Assistant, you’ll be the driving force behind the coordination of all service and repair activities within the our service branch. This role ensures that customer service requests are handled efficiently and effectively, maintaining high levels of customer satisfaction, operational excellence, and operation continuity.

Key Responsibilities

The Service and Repairs Administrator plays a crucial role in ensuring the smooth operation of service and repair activities within the branch.

This position is responsible for managing customer inquiries, coordinating service schedules, maintaining accurate records, and ensuring compliance with company policies and industry regulations.

This position is suited to an individual that possess strong organisational skills, excellent communication abilities, and a proactive approach to customer service. By efficiently handling administrative tasks and supporting the service team, the Service and Repairs Administrator contributes to the overall success and efficiency of the Branch.

What we’re looking for

• 5 years of administrative experience in an industrial environment
• High attention to detail and accuracy.
• Excellent organisational and time management skills.
• Excellent verbal and written communication abilities.

What We Offer

• A collaborative and supportive team environment.
• Flexible hours - 20 hours per week - available in school hours
• Highly competitive hourly rate

Ready to Join Us?

If you are passionate about providing an exceptional customer service experience and thrive in a fast-paced environment, we want to hear from you! Submit your application, including resume, to [email protected], or click apply now.