Job Opportunity: Disability Services Coordinator

Work type: Full-Time

Location: Kununurra, Western Australia, 6743

Are you passionate about supporting people with disabilities and ensuring high-quality service delivery? Join Wayfinder Disability Services, a division of Job Pathways, as a Disability Services Coordinator and play a crucial role in managing and enhancing NDIS support services.

👉 Learn more about us here: https://jobpathways.org.au/

About the Role

As a Disability Services Coordinator, you will oversee the day-to-day operations of Wayfinder’s NDIS program, ensuring exceptional support services for participants. You will build strong relationships with clients, families, and staff while leading a team of Specialised Disability Support Staff to deliver quality care and service coordination.

Key Responsibilities

• Lead & Manage Support Teams: Supervise and guide a team of disability support staff, ensuring high standards of care and service delivery.
• Coordinate Service Delivery: Oversee daily operations, ensuring compliance with service standards, human rights policies, and legislation.
• Monitor Individual Support Plans: Ensure client plans align with their needs, service funding, and relevant legal requirements.
• Develop & Maintain Client Records: Manage database entries, case notes, and claims for services while ensuring accuracy and confidentiality.
• Stakeholder Engagement: Establish and maintain positive relationships with clients, families, guardians, and community partners.
• Resolve Challenges: Address performance issues within the team and provide coaching and professional development opportunities.
• Direct Client Support: Where required, provide hands-on assistance to individuals with disabilities.
• Quality & Compliance: Ensure operations align with Job Pathways Quality Management System and NDIS service standards.

Qualifications & Experience

• Demonstrated experience in disability program management, including assessment, coordination, and community linking.
• Proven leadership and supervisory skills in a cross-cultural environment.
• Ability to work independently in a fast-paced setting, managing competing priorities effectively.
• Proficiency in Microsoft Office and experience maintaining a client management system.
• Strong knowledge of NDIS services, policies, and legal requirements (preferred).

What You’ll Need

• Current C Class Driver’s License (essential)
• Ability to travel (road and air) for short stays as required
• National Police Certificate (or willingness to obtain)
• WA Working with Children’s Check (or willingness to obtain)
• NDIS Worker Screening Clearance (or willingness to obtain)

Why Join us?

• Be part of a supportive, values-driven team focused on empowering people with disabilities.
• Lead a dynamic team making a real difference in the community.
• Enjoy career growth and professional development opportunities.
• Work in a culturally responsive and community-focused environment.

Additional Benefits

• Attractive leave entitlements to enjoy the Kimberley lifestyle.
• Salary sacrificing to increase your take-home pay.
• Annual Health & Wellbeing Allowance.
• Employee Assistance Program (EAP) for confidential support.

How to Apply

If you’re passionate about disability services and leadership, we want to hear from you!

Job Pathways is committed to creating a workplace where quality, safety, and cultural responsiveness are highly valued. Guided by the values of Courage, Commitment, Care, and Collaboration, our team is united in its mission to build employment pathways.

To apply, provide a cover letter and your current resume. For a copy of the position description or to submit your application, email [email protected]

Job Pathways reserves the right to fill the position prior to the ad closure date should a successful candidate be identified.

Location: Kununurra, Western Australia, 6743 (Note: Housing is not provided with this position)