“When we learn and talk together, we break the notion that our experience of gaining knowledge is private, individualistic, and competitive by choosing in fostering dialogue we engage mutually in the learning partnership.”
- Bell Hooks

About Us:

At Firefly HR, we redefine what it means to find exceptional talent in the education and care profession. We work exclusively with a select group of exceptional clients and candidates, ensuring that only the best are connected with the highest quality opportunities - like this one:

The Role:

Relational Leadership Manager | OSHC / OOSH | Brisbane Based / Flexible

The Quick Details:

Lead with Heart. Mentor with Purpose.

This isn’t just about overseeing operations - it’s about empowering people, fostering meaningful relationships, and quality programs that children and young people genuinely love.

As Relational Leadership Manager, your role is to support, mentor, and inspire Outside School Hours Care (OSHC) leaders across Queensland, ensuring that every service thrives in a child centered, play-based learning environment.

This is a role for the leader who lives and breathes OSHC someone who understands that when educators feel supported, programs thrive, and children experience the kind of care that stays with them for life.

Why This Role Stands Out:

• Package of approx. $150K - $160K + bonuses.
• Benefits that match your needs – do you love the role, but: need support to relocate? Require sponsorship? Need a puppy sitter? Jokes on that last one - that's not included – but you get the gist, the employer is pretty flexible to work with the right candidate to ensure they have their needs met and understand that looks different for everyone.
• Flexible, autonomous leadership - work from home with site visits across QLD.
• Mentor & support, not micromanage - you’ll lead through guidance, not control.

About the Role:

As Relational Leadership Manager, you’ll guide a team of Area Managers and OSHC Leaders, ensuring that every service operates with quality, purpose, and strong relationships at its core.

• Inspire and Support - Mentor Area Managers and empower them to lead with confidence, autonomy, and purpose.
• Drive a Culture of Relational Leadership – Champion high caliber, play based programs that align with My Time, Our Place (MTOP V2.0) and the National Quality Framework (NQF), embedding relational pedagogy into leadership and team development.
• Lead Without Limits - Work flexibly and independently, structuring your time between strategic oversight, hands on mentoring, and collaboration.
• Be the Bridge - Strengthen relationships between teams, communities, and families, ensuring every service feels connected, supported, and thriving whilst meeting their compliance obligations at the same time.
• Shape Sustainable Growth - Guide teams through expansion thoughtfully and with purpose, with growth in mind – but at a sustainable level to maintain quality (ensure growth enhances, not compromises, quality).

This isn’t about ticking boxes. It’s about inspiring change, empowering leaders, and ensuring that OSHC remains the vibrant, child centered profession it’s meant to be.

About You:

This is a leadership role for someone who deeply values connection, mentorship, and the impact OSHC has on children and communities. You are:

• An OSHC Professional - Experience in the Out of School Hours Care (OSHC) profession (no requirement on what level, however an understanding of how OSHC operates - the different requirements and needs of the children in this setting, etc).
• A Relational Leader - Kindness is a defining trait for this position. The ideal candidate will consistently extend acts of kindness, offering help, encouragement, and a compassionate nature to those that are around them by mentoring and building up others (not doing for them, but guiding their growth). Their kindness is a source of inspiration and positivity for the team as a leader and a contributing factor to the development of others feelings supported, capable and empowered.
• A Strategic Thinker - You understand the bigger picture of operational oversight, growth, and sustainable service improvement. You are meticulous and demonstrate a strong sense of responsibility and diligence - a problem solver and proactive innovative thinker.
• An Advocate for Quality - Passionate about high quality, play-based learning, child agency, and compliance within the NQF and in particular MTOP V2.0.
• An Expert in Relationships - Able to build trust, collaborate effortlessly, and foster strong connections with staff, families, and communities.
• Autonomous - Happy to work flexibly, Brisbane based / surrounds ideal but flexible for the right candidate, role will involve visiting sites across QLD.
• Adaptability - The ability to connect with team members who bring diverse perspectives and an understanding that each service is unique to their community.
• Model Continuous Improvement – You can show humility and are authentic with gratitude and empowering others whilst fostering accountability and a mindset of reflective practice at the same time.

Whether you’re already leading at an area level or above, or you’re a seasoned OSHC Director ready to take the next step, this role offers the perfect balance of strategic leadership, meaningful mentoring, compliance, and genuine impact.

About the Organisation:

This is not a corporate style provider where leadership is distant and disconnected. Here, relationships come first with children, educators, families, and the broader OSHC community.

• Quality Focus - Their commitment to the guiding principles of the National Quality Framework (NQF) is at the heart of everything they do.
• Collaborative Synergy - Join a group of professionals that genuinely cares, adapts their practices, and grows slow with a focus on quality.
• A Culture of Trust - Leaders lead here, without unnecessary red tape or micromanagement, with children and young people at the core of all they do.
• Empowered Leaders & Thriving Services - When leadership is strong, services thrive, children flourish, and educators feel inspired to stay and grow.

Essential Requirements:

Other than some form of experience in the OSHC profession, and the below Child Safeguarding measures, we want you to get creative, we aren't here to tell you - why don't you tell us?! What do you think are the essential requirements for this type of position to be successful?

Your perspective matters to the employer and we would love to hear more (insight into their collaborative side).

Child Safeguarding:

Looking for an individual that will understand, adhere to, and promote The National Principles for Child Safe Organisations (the Child Safe Standards). In your position, you will help to take action to promote child wellbeing and prevent harm to children and young people.

Child safeguarding methods for this position, include, but are not limited to:

• A QLD Working With Children Check (WWCC) - Blue Card - or willingness to obtain.
• Thorough screening.
• Reference checks.
• A national criminal history check.

What Next?

If you're prepared to leave a profound and positive mark on the lives of children and are eager to take on a leadership role that seamlessly combines passion and professionalism, we encourage you to reach out.

Apply today through the link or contact [email protected] for a confidential chat with the subject QLD – Relational Manager.

Tips on Applying:

Feel free to get creative - we love to see passion in applications! Perhaps include:

• How will you stand out?
• Why do you want this role?
• What inspires you?
• What's your favourite program experience you've been a part of in a service?
• A cover letter that showcases your suitability for this Relational Manager level position - and don't forget the essential requirements!

Firefly HR – Made by Educators, for Educators

We are unique in our experience of former leaders in the field, we know what it is like on the ground level and have a genuine desire to ensure quality of care.