About the Role:

This is more than just an admin role—it's perfect for someone with a blend of general IT knowledge, reporting experience, and a keen analytical mindset. You'll handle core administrative tasks while also diving into data management, reporting, process improvements, and operational efficiencies, making a real impact on the business.

Key Responsibilities:

• Oversee daily business administration to ensure efficiency and accuracy.
• Provide general system support and maintenance.
• Assist the sales team and managers with reporting, tenders, and internal systems.
• Manage and update the company website, including customer engagement, advertising, and business updates.
• Support social media growth, including content creation, on-site recordings, and editing.
• Assist with customer service during staff absences or high call volumes.
• Utilize tools like JMS and Docusign
• Identify and implement process improvements for efficiency and automation.
• Document and maintain business policies, processes, and compliance records.
• Support project coordination by tracking timelines and deliverables.
• Troubleshoot administrative and system-related issues as needed.

What We Offer:

At Between the Pipes Plumbing, we prioritize our employees' well-being and professional growth. Our benefits include:
✅ Competitive salary with performance-based bonuses
✅ Ongoing training and professional development opportunities
✅ Company-provided tools and equipment
✅ Flexible work arrangements for a healthy work-life balance
✅ Comprehensive health and wellness program

About Us:

Between the Pipes Plumbing Pty Ltd is a trusted name in commercial and residential plumbing services across Melbourne. Since 2010, we have built a strong reputation for quality workmanship, safety, and exceptional customer service. Our dedicated team of skilled professionals ensures seamless plumbing solutions for our valued clients.

👉 Join us and be part of a growing company that values expertise, innovation, and teamwork!