ABOUT ADEC

ADEC is a state-wide, Victorian, not-for-profit organisation, established in 1985, that advocates for and assists people from diverse cultural backgrounds (CALD) with disabilities, in addition to their families, carers, and older people in need of support.

ADEC provides advocacy services, capacity-building programs for people with disabilities, community aged care services, Plan Management (NDIS), NDIS Appeals, and direct personal and domestic care support services. ADEC actively participates in systemic advocacy and collaborative activity in support of more effective and inclusive disability and aged care services. ADEC currently serves around 1700 clients with around 120 staff.

ABOUT THE ROLE

The Business Administration Officer plays a key role in providing exceptional support to both clients and staff. This position involves managing enquiries, facilitating communication, and overseeing various administrative duties. As the first point of contact for our clients, this role plays an important part in liaising with current and potential clients about our services and provides essential support to our operational teams.

We are looking for someone with excellent administration and customer service skills including:

• Strong communication skills with the ability to interact professionally with clients, service providers and staff, working within a CALD (Culturally and Linguistically Diverse) service.
• Demonstrate excellent attention to detail and accuracy, with the ability to manage multiple tasks and priorities, adapt to new challenges, and work independently, taking initiative when necessary.
• Proficient in Microsoft Office 365, Outlook, Excel, basic IT troubleshooting, and managing office equipment.
• Seeking a proactive individual who takes initiative, asks insightful questions, maintains a positive attitude, and excels at problem-solving.
• Previous experience working in the aged care or disability is advantageous.
• Must have a valid driver’s license

Please link to the Position Description for more information about the role.

ARE YOU READY TO APPLY?

For your application to be considered for this position, it is essential to include a cover letter addressing the Selection Criteria along with your resume.

Selection Criteria: https://www.adec.org.au/wp-content/uploads/2025/02/PD-Administration-Officer-002.pdf

THE PROCESS FROM HERE

Please submit a current Resume and brief Cover Letter (1-2 pages) that demonstrates how you meet the Selection Criteria requirements.

Shortlisted candidates will be invited to an interview conducted by a selection panel. This interview may take place in our offices located in the South Morang Office or online.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Recruitment Team via email, at [email protected]

Applications close date: 28th February 2025 at 11:59pm

MANDATORY REQUIREMENTS

• Must have clear National Police Check
• Must have valid Working with Children Check
• Must hold a current Victorian Driver’s License
• Must have evidence of right to work in Australia
• Must have NDIS Worker Screening Check

ADEC is an inclusive employer and values the contribution of people with disabilities to our workplace.