Customer Facing Service Salary Guide Australia 2026

Based on 223 job listings • Up 13% this month

Median Salary (per year)
A$67,971
No change this month
25th Percentile (per year)
A$60,333
No change this month
75th Percentile (per year)
A$75,971
No change this month

The median for Customer Facing Service is 16% below the overall Australia median of A$81,000 per year. The middle 50% of earners fall between A$60,333 and A$75,971 per year, a 23% spread around the median.

Among listings with published salaries, Customer Facing Service volume has grown by 13% month-on-month. Leading employers include VicRoads Registration and Licensing Services (RLS), National Storage and SIXT Australia, with 35 open positions between them.

See how Customer Facing Service compares to other industries on the industry comparison page.

Salary Distribution

See how Customer Facing Service salaries are distributed across different pay bands in Australia.

Under A$60,000
48 jobs (22%)
A$60,000 – A$80,000
138 jobs (62%)
A$80,000 – A$100,000
34 jobs (15%)
A$100,000 – A$120,000
3 jobs (1%)
A$120,000 – A$140,000
0 jobs (0%)
A$140,000 – A$160,000
0 jobs (0%)
A$160,000 – A$180,000
0 jobs (0%)
A$180,000 – A$200,000
0 jobs (0%)
A$200,000 – A$250,000
0 jobs (0%)
A$250,000+
0 jobs (0%)

Salaries by City

Compare Customer Facing Service salaries across major cities in Australia.

Melbourne
Median: A$67,826 | Range: A$61,996 - A$76,122
68 jobs (30%)
Brisbane
Median: A$67,971 | Range: A$60,333 - A$80,000
65 jobs (29%)
Sydney
Median: A$67,736 | Range: A$60,062 - A$74,800
44 jobs (20%)
Perth
Median: A$66,852 | Range: A$53,288 - A$69,900
22 jobs (10%)
Adelaide
Median: A$65,337 | Range: A$61,900 - A$71,806
12 jobs (5%)
Hobart
Median: A$68,960 | Range: A$68,220 - A$71,363
8 jobs (4%)
Canberra
Median: A$67,030 | Range: A$59,184 - A$74,875
2 jobs (1%)
Darwin
Median: A$75,152 | Range: A$70,299 - A$80,005
2 jobs (1%)

Employment Types

Breakdown of Customer Facing Service positions by employment type.

Full-time
125 jobs (56%)
Casual
47 jobs (21%)
Contract
29 jobs (13%)
Part-time
22 jobs (10%)

Related Salary Guides

Call Centre Customer Service
Collections
Inbound Sales
Management & Support
Outbound Sales
Supervisors/Team Leaders

Top Employers

Companies hiring the most Customer Facing Service professionals.

V
VicRoads Registration and Licensing Services (RLS)
16 open positions
N
National Storage
11 open positions
S
SIXT Australia
8 open positions
I
Ipsos
8 open positions
D
Department of Customer Services, Open Data and Small and Family Business
7 open positions
T
Tasty Fresh Food Co
6 open positions
C
Court Services Victoria
6 open positions
O
O'Brien Glass
5 open positions
P
Pinnacle Sales Group PTY LTD
4 open positions
B
Bank of us
3 open positions
M
Maroondah City Council
3 open positions
M
McArthur
3 open positions
C
Carbiz
3 open positions
S
SMAART Recruitment
2 open positions
T
The Progress Faculty
2 open positions
S
SALT SEARCH PTY LTD
2 open positions
S
Secure Parking
2 open positions
H
HOBAN Recruitment
2 open positions
T
Town of Port Hedland
2 open positions
B
Bargain Car Rentals
2 open positions

About this data

  • Based on 223 listings with advertised salaries.
  • Salaries normalised to annual equivalents.
  • Median represents the 50th percentile of advertised pay.
  • Data refreshed daily from active job listings.
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