The Role

We’re looking for a proactive, people-smart Client Account Manager who can own relationships, manage projects, and help our eCommerce clients achieve measurable growth.

You’ll:

Manage your own portfolio of eCommerce clients, acting as their trusted strategic partner.

Coordinate projects across marketing, creative, and operations teams to deliver results.

Spot opportunities for improvement and growth and drive them forward.

Analyse performance data, report insights, and help clients scale confidently.

Report directly to our Operations Manager, with a clear growth path mapped out.

Your Career Path at SSO:

8–12 months: Progress to Client Account Team Leader, mentoring others and driving client strategy.

24–30 months: Step into Head of Client Success, leading the department and shaping our client experience company-wide.

We don’t do dead-end roles. If you bring the hunger, we’ll give you the runway.

About You

You’re a confident communicator who loves problem-solving, organising, and building trust. You’ll thrive here if you:

Have 1–2 years’ experience in account management (ideally in digital, marketing, or SaaS).

Are commercially minded and comfortable discussing performance and profit.

Can juggle multiple priorities while keeping your cool.

Take initiative; you don’t wait to be told what to do, you make things happen.

Are hungry to learn and ready to grow into leadership.

Bonus points if you’ve worked with CRM systems, digital campaigns, or eCommerce clients, but attitude, the ability to have great conversations with people and drive matter more than ticking every box.

We provide full training, so don't worry if you're not ticking all the boxes, if our clients love working with you, you're the right person for the job.

About Us

We’re Sales Savvy Online (SSO), the sales enablement and digital growth agency helping Australian eCommerce founders build profitable, scalable brands through The SSO Growth Method®, our proven system where strategy, execution, and integrity work as one.

Our mission is simple: to empower eCommerce businesses to scale confidently, not chaotically. We don’t sell dreams; we engineer profitability. Using a five-pillar framework across marketing, website, and business performance, we turn uncertainty into predictable growth.

With over 400 clients, $4M+ in ad spend, and $30M+ in client revenue, we’ve built our reputation on results, not hype. That’s why we’ve been recognised as the Best Performing Marketing Agency in NSW (twice) and Best eCommerce Marketing Agency in Australia (2025), with our founder named one of the Top 10 Marketers in the Country.

Our culture runs on four core values: Relentless Realism, Client-First Focus, Endless Improvement, and Absolute Integrity. We’re a collaborative, data-driven team that values honesty, energy, and the occasional perfectly timed meme.

Based in Bondi Junction, we work hybrid (1–2 days from home) with fully flexible hours and yes, there’s a dog in the office.

Why You’ll Love It Here

$80,000 incl. super + performance bonuses (reward for results)

Hybrid model: 1–2 days from home, the rest in our Bondi Junction office

Fully flexible hours: work when you’re most productive

Career growth: clear, structured progression to leadership

A team that works hard, laughs harder, and genuinely cares about each other

A values-led culture where your ideas actually shape the business

And yes, an office dog who’s a vital part of the crew

Ready to Apply?

If you’re a relationship-builder with commercial instincts and ambition to grow, we’d love to meet you.

Apply now with your CV and a short cover note telling us why you’re the perfect fit for SSO.