Company Description

Cooinda Lodge Kakadu is a unique resort nestled in the heart of Kakadu National Park, Northern Territory, Australia. Under a Accor's Hotel Management Agreement in partnership with the Djigardaba Enterprise Aboriginal Corporation, it offers guests a gateway to explore the UNESCO World Heritage-listed park. The lodge provides a variety of accommodations, including lodge rooms, eco-tents, and camping sites, along with amenities such as two swimming pools, restaurants, bars, a general store, and access to Yellow Water Cruises and the Warradjan Cultural Centre.

Cooinda Lodge is proudly committed to Indigenous employment, with 25% of our team Bining, working on country. As part of our ongoing support into Indigenous employment and development, we collaborate with the Indigenous Land and Sea Corporation through the Real Jobs Program.

We are an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We encourage applications from people of all backgrounds, experiences, and identities.

You must have the legal right to work in Australia to be considered for this role.

We are looking for enthusiastic, curious and hands-on individuals to join our passionate tour operations team at Cooinda Lodge in the heart of Kakadu National Park.

As an Assistant Tour Guide, you’ll support our world-class Yellow Water Cruises and cultural touring experiences while learning from experienced guides, Traditional Owners and cultural ambassadors. This role has a clear pathway into guiding and interpretation roles, perfect for those passionate about the environment, culture, wildlife and tourism.

Job Description

• Support daily tour operations including preparing boats & vehicles (fuel, ice, safety checks)
• Welcome and assist guests during boarding and transfers
• Maintain clean, safe and presentable vessels, vehicles & visitor areas
• Assist with manifests, guest transport and logistics
• Participate in cultural and tourism training to build guiding skills
• Promote park experiences and guest activities
• Work closely with Indigenous cultural ambassadors and support cultural engagement
• Follow WHS and operational procedures

Qualifications

Essential

• 1-2 years of successful experience in a similar role or front of house operations with a focus on guest satisfaction
• Valid driver's license and Light Rigid License or higher

Ideal

• Kakadu Knowledge
• H Endorsement
• Basic first aid certification

Additional Information

Cooinda Lodge Kakadu, offers a unique opportunity to work in one of Australia's most iconic locations, surrounded by natural beauty and rich cultural heritage. We provide staff accommodation and meals on-site, ensuring a comfortable and supportive work environment. Join our team and be part of an unforgettable experience in the heart of Kakadu National Park.

What you will gain ?

• Real experience in one of Australia’s most biodiverse regions
• Formal Kakadu knowledge & guiding training
• Marine & tourism operations skills
• Mentoring by experienced guides and cultural ambassadors
• Clear progression pathway to full Tour Guide roles (1–2 seasons)
• Opportunities to work across other resort departments for extra hours