About the role

Dr Robert Winn's medical practice in Wollongong, NSW is seeking an experienced Medical Secretary.

This is casual position, 16 hours per week.

What you'll be doing

Manage patient appointments, including scheduling, rescheduling, and confirming appointments using SHEXIE medical software

Liaise with patients, healthcare providers, and other stakeholders to coordinate care and relay information

Transcribe medical notes and correspondence

Contribute to a positive and welcoming patient experience through excellent customer service

What we're looking for

Proven experience as a Medical Secretary or in a similar administrative role within a healthcare setting

Excellent typing and transcription skills, with a high level of attention to detail

Strong communication and interpersonal skills, with the ability to liaise effectively with patients, clinicians, and other stakeholders

Proficiency in using medical software and electronic patient records systems

Commitment to maintaining confidentiality and privacy of sensitive information

previous Eclipse, DVA, Workcover and medicare billing experience for appointments and surgical billing would be an advantage.

To thrive in this job you need to be a mature-minded, kind, friendly team member who will work collaboratively within our small team of one Colorectal Surgical specialist, one full time secretary and yourself.

About us

Dr Robert Winn is a colorectal surgeon - he has been serving the Wollongong community for 18 years. We are a patient-centric practice, dedicated to providing high-quality, compassionate healthcare.