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Customer Service

Roc Consulting
Werribee, VIC
A$55,000 p/a + Super + Bonuses + Overtime Rates
Retail & Consumer Products → Retail Assistants
Full-time
On-site

Posted 3 days ago


Position

An opportunity has become available for a Parts Interpreter in Melbourne's Western Suburbs (near Werribee).

This role will suit someone who thrives on providing expert advice, delivering excellent customer service, and enjoys being part of a busy, high-performing branch team.

Key Responsibilities
  • Interpret and supply automotive parts to trade and retail customers

  • Provide accurate product advice and technical support

  • Manage incoming enquiries via phone, counter, and email

  • Assist with stock control, inventory accuracy, and branch presentation

  • Build and maintain strong relationships with customers and suppliers

  • Contribute to a collaborative team environment and branch success
Benefits
  • Competitive salary package: $50K-$55K + Super + Bonuses + Weekend Overtime Rates

  • Ongoing training and development to strengthen product and industry knowledge

  • Clear career progression opportunities into senior roles (2IC)

  • Supportive team culture with strong leadership and mentoring

  • Access to exclusive product ranges and solutions unique to this business
Experience Required
  • Any relateable Tool/Trade Product, or Mechanic, or Service background would be ideal for this role
  • Excellent communication and customer service skills

  • High attention to detail with strong organisational ability

  • A motivated, professional approach with a focus on long-term career growth
Company

This established automotive parts business is recognised for its quality products, reliable service, and strong customer focus. The company invests heavily in its people, offering structured training, clear career pathways, and support at every stage. With a national presence and growth plans ahead, it provides both security and the chance to develop in a professional, people-first culture.

📞 Apply below or contact Patrick at ROC Consulting on 07 3221 3598 or 1800 758 782 for a confidential discussion.

👉 Join our Facebook page to stay updated with current opportunities:
facebook.com/pages/ROC-Consulting-Group/229597947063513

🌐 Visit: www.rocconsulting.com.au


About Roc Consulting

Brisbane, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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