Retail Sales Performance Manager

Mazzucchelli’s Jewellers | State Multi-site Role | Reporting to Head of Brand

At Mazzucchelli’s Jewellers, it' about the moments. With over 122 years of retail history, we’re Australia’s most trusted name in fine jewellery & Swiss watches, known for innovation, passion for helping every single customer celebrate life’s special moments.

We’re now seeking a Retail Sales Performance Manager in Perth. A driven and dynamic professional who knows how to bring out the best in people and turn potential skill into commercial performance.

About the Role

Reporting directly to the Head of Brand, this role focuses on sales training, capability development, and driving individual productivity across our store network. You’ll be hands-on in stores, working alongside team members to ensure they have the skills to confidently sell, develop a strong customer base, and teach the consistent execution of the Mazzucchelli's sales process.

This is a multi-site, field-based role where no two days are the same, working shoulder-to-shoulder with Sales Professionals to lift individual performance and create measurable results on the shop floor.

What You’ll Do

Actively teach skill to store teams to maximize individual productivity and sales conversion

Deliver engaging, practical brand training sessions and in-store development

Partner with Store Managers to identify sales performance opportunities

Champion the Mazzucchelli’s sales framework across all locations

Track and analyze individual and team sales performance weekly & monthly

Streamline new team members in key locations for positive induction measures

Work closely with our Learning & Development team to ensure succession from Culet to Crown

What You’ll Bring

Proven commercial success in Retail Sales Leadership, training and performance coaching

A strong understanding of a Retail Sales Processes and the jewellery selling behaviours that drive results

Confidence and experience in facilitating, learning and developing individuals

The ability to translate data into actionable insights

Reporting and tracking skills with clever communication

Why Join Mazzucchelli’s

You’ll join a brand with a proud heritage and a bright future. At Mazzucchelli’s, we believe our people are the true gems and we invest in their growth.

The Star Academy, our exclusive education and development brand is the backbone of the career pathways that you will be guiding on-floor. We have accredited pathways for our sales team and leaders on the ground that encourages opportunities from Culet to Crown.

This role offers national exposure, the opportunity to make a lasting impact on team capability, and to play a key part in the continued success of a leading Australian jewellery brand.

Help us shape what Australian Retail should look like in 2025. Apply now and bring brilliance to every sale.

Please send your CV & Cover letter to our Head of Brand- Narelle Madden [email protected] or via seek today with Apply Now.