Mulgrave Private Hospital is looking for a friendly and professional Administration Officer / Receptionist to join our team on a part-time basis, Monday to Friday afternoon shifts. We are open to considering job share arrangements, offering flexibility for those looking for part-time or shared roles. As the first point of contact for patients, visitors, and staff, you’ll play a key role in creating a welcoming and efficient environment. This is a fantastic opportunity to be part of a highly respected healthcare provider, dedicated to exceptional patient care.

What You’ll Be Doing

Greeting patients and visitors with a warm and professional attitude

Answering phone calls and directing inquiries to the appropriate departments

Verifying health fund eligibility for patients and processing any required paperwork or approvals

Managing patient check-ins and appointments, ensuring smooth scheduling and patient flow

Handling administrative tasks such as data entry, filing, and maintaining patient records

Ensuring the reception area is clean, organised, and stocked with necessary supplies

Providing general information and assistance to patients, visitors, and hospital staff

Supporting other departments with administrative duties as needed

What We’re Looking For

Previous experience in a receptionist or customer service role (healthcare setting preferred)

Excellent communication skills, with the ability to interact with a wide range of people

Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment

Proficiency in office software (Microsoft Office, hospital management systems a plus)

A professional, friendly, and approachable demeanour, with a genuine interest in providing excellent service

High attention to detail and the ability to handle confidential information with discretion

About Us
Mulgrave Private Hospital is a leading healthcare provider in Victoria, renowned for delivering high-quality patient care. We pride ourselves on our clinical excellence, innovation, and community commitment. Join a team that is passionate about improving lives and providing exceptional healthcare services.

If you are looking for a rewarding role in healthcare and enjoy being the first point of contact, apply today!