Executive Assistant to Managing Director

Grade: 7/8
Salary range: $113,574 - $125,720 + super
Duration: Ongoing
Location: Hybrid, with requirement to attend Sydney McKell office at a minimum of two days per week. More office days may be required week on week based on Business requirements.

Noting we are anticipating this role to commence in January 2026.

Are you an experienced Executive Assistant ready to thrive in a high-level, fast-paced environment?

We are seeking a proactive and professional individual to provide critical executive, secretarial and administrative support to our Managing Director (MD), work closely with the Telco Executive Leadership Team (ELT) and key stakeholders.

About the team

This role sits within the Office of Managing Director, reporting into the Executive Officer.

This is an exciting opportunity to be at the heart of decision-making, supporting the ELT and making a real impact across the NSW Telco Authority.

You'll be part of a supportive, high-performing, fun team of four committed to excellence and continuous improvement.
Within this role you will work closely with a vast group of stakeholders, including senior executives, Agency Heads, interdepartmental colleagues, and cross-sector colleagues.

Your responsibilities will include

• Providing proactive diary and email management, prioritising competing demands and ensuring optimal use of executive time
• Coordinating meetings, events, and travel arrangements, including preparation of agendas, minutes, and follow-up actions
• Preparing, reviewing, and editing high-level correspondence, reports, presentations, including briefing notes (in eApprovals system)
• Building and maintaining positive relationships with internal and external stakeholders, representing the executive office with professionalism
• Managing confidential and sensitive information with discretion and integrity
• Supporting project work, research, and special initiatives as required
• Overseeing office administration, including expense reconciliation and procurement

For more information on the role and its accountabilities, click here to view the role description.

To be successful in this role you will demonstrate

• Essential Security Clearance: You will be able to obtain a minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
• Demonstrated EA Experience: You will have previous experience in an Executive Assistant role supporting senior executives in a large or complex organisation
• Proficiency in Microsoft Office: You can work across Word, Excel, PowerPoint, Outlook, Teams, SharePoint and CoPilot
• Exceptional Organisational and Time Management Skills: You can manage multiple priorities and deadlines
• Excellent Communication Skills: You can communicate well in both verbal and written forms, with a strong attention to detail
• Relationship Management: You will have a proven ability to build relationships and work collaboratively across diverse stakeholders
• High Level of Discretion, Integrity, and Professionalism: As the EA to the MD you will be expected to behave with integrity and maintain confidentiality across the information you have access to

About NSW Telco Authority (NSWTA)

We provide mission-critical communications to emergency services, essential services and government agencies to keep people and places safe and connected across NSW.
We are responsible for the Public Safety Network (PSN), which provides frontline responders with a dedicated radio communications platform.

We provide mission-critical and operational communications to Emergency Services Organisations, essential services, government agencies and local councils.

We work with emergency services and commercial carriers to protect telecommunications assets during emergencies and natural disasters.

We are a connectivity leader for NSW Government: coordinating and align all-of-government connectivity programs and priorities to deliver improved connectivity for communities, businesses, government and emergency services.

We are responsible for delivering critical communications services to Emergency Services Organisations (ESOs), essential services and government agencies; the five core ESOs are NSW Police Force, Fire and Rescue NSW, NSW Rural Fire Service, NSW State Emergency Service and NSW Ambulance.

Essential services keep the state running and include utilities, transport and specialist agencies (similar to ESOs but in a niche area).

We are a NSW Government Statutory Authority, and independent agency in the Department of Customer Service portfolio.

NSWTA is proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We promote flexibility and we will consider part time, job share and other flexible arrangements.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSWTelco Authority

Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 9:59am, Monday 17th November

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process