• Use lived experience of to manage a team to deliver holistic, peer led recovery-orientated care to LGBTIQA+ people
• Permanent role | Full time
• Abbotsford Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Aftercare program, funded by the Victorian Government Department of Health, offers a safe place of healing and support for people from the LGBTIQA+ community who are having thoughts or intentions of suicide. Aftercare offers short-term (up to three months), queer and peer-led, practical outreach and counselling-based support for community members, families and loved ones at no cost to find inclusive, affirming care and strategies for moving forward following a suicide crisis.

We are seeking a compassionate LGBTIQA+ Strategy and Service Development Manager for a permanent, fulltime opportunity in the Abbotsford area. You will manage the day-to-day operations of the Aftercare service through a lived expertise lens, whilst providing support and advice in regards to Mind’s LGBTIQA+ strategy, service delivery activities and the development of peer led service models.

Key responsibilities

• Have a publicly disclosed LGBTIQA+ identity and personal/consumer lived experience of suicidality, along with demonstrated lived expertise and designated work experience that is equal to the level of the position.
• Represent LGBTIQA+ suicide and recovery service innovation and development opportunities through advocacy and partnership development.
• Lead an effective team ensuring that the requirements of the operating manual and service guidelines are met and service performance and budget targets are achieved.
• Oversee and model safe, inclusive and affirming relational practice in working directly with community members, providing support to families and carers and the local community, undertaking planning and delivery of group work, and working with local service providers

What you’ll bring

• Completion of Intentional Peer Support Core and/ or Advanced Training.
• Certificate IV in Mental Health Peer work desirable but not required.
• Experience and expertise in working directly with LGBTIQA+ community members with mental health issues, suicidal ideations and crisis, complex needs or life situations, and their families and carers, in both service delivery and strategic roles.
• Proven experience in leadership and capability to coach, mentor and develop a team.
• Experience in effective financial management, budget control and reporting.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Professional development through regular Practice Development sessions and coaching with your supervisor

Interested?

To apply visit Mind Careers - reference number 498592. Online applications must be submitted by 11pm Thursday 13 November 2025. Please contact the person below for more information.

Tris Cadman-Gibbings – Acting Senior Lived Experience Project Manager
[email protected]

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected]

Position Description

PD LGBTIQA+ Strategy and Service Development Manager (Aftercare) 20251030.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.