About us

At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations.

About the role
Join our dedicated Counselling Services team in Eight Mile Plains as a Full -Time Administration Officer, playing a key role in supporting our community. As an Administration Officer, your primary mission is to deliver exceptional operational and administrative support to our Service. Your role is pivotal in ensuring a welcoming, efficient reception for both our internal and external clients, visitors, and service providers. You'll be instrumental in the seamless processing of client admissions and discharges, fostering a positive and supportive atmosphere within our team.

Availability to work late shifts on Tuesday and Thursday 11:24am to 7:30pm is essential.

Pay Rate: $32.04 per/hour

Responsibilities:

• Serve as the first point of contact, ensuring a welcoming, efficient reception for both internal and external clients and visitors.
• Provide comprehensive operational and administrative support, ensuring the smooth running of services.
• Responsibilities include document management, office equipment maintenance, fleet management, and client admission and discharge processing.
• Support the team environment positively, contributing to the effective delivery of mental health and wellbeing services.

Qualifications, Credentials and Other Requirements

• Current National Police Check
• Current Blue Card
• Current Queensland Driver Licence and own reliable vehicle
• Certificate in Business Administration or similar (desired)

About You:

• Demonstrated strong experience in a similar role, including front desk experience/knowledge, word processing and filing.
• A commitment to the importance of high quality, friendly and courteous customer service.
• Demonstrated ability to liaise, advise and work with staff, managers and clients at all levels and deal with complex and sensitive interpersonal matters.
• Ability to work effectively as a member of a team and contribute to a positive work environment.
• Ability to prioritise and manage competing deadlines, independently and as a team member.
• Able to sustain a high level of accuracy in a volume processing activity.
• Experience using Procura or a similar software (desirable).
• General understanding of quality framework (desirable).

Why Join Anglicare?

• Join a respected Not for Profit and make a real impact in your role to assist Queenslanders in need.
• Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
• Enjoy the potential tax savings of a Novated Car Lease.
• Employee Discounts at some of Australia's leading retailers.
• 6% Bupa Health Insurance Discount.
• Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
• Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
• Opportunities to purchase additional annual leave.
• Pastoral Care Support & Employee Assistance Programs.
• Free annual Flu vaccinations.

What happens now?

Apply now by sending us your current resume, cover letter and answering a few simple screening questions.

We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact: Helen Reda

Applications will be reviewed as they are received.

Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health. We promote a child-safe environment and are committed to providing on-going care and protection.